At a Glance
- Tasks: Assist with daily e-commerce operations, customer service, and product listings.
- Company: Join Getoday Global Limited, a dynamic e-commerce company bridging markets in fashion and tech.
- Benefits: Enjoy a friendly work environment, growth opportunities, and a company pension.
- Other info: Part-time role with flexible hours, perfect for students looking to gain experience.
- Why this job: Be part of a collaborative team while enhancing customer experiences and driving sales.
- Qualifications: Strong communication skills and experience with e-commerce platforms are essential.
Company Description. GETODAY GLOBAL LIMITED is an international eCommerce and trade company headquartered in London, United Kingdom. Specializing in the sale of fashion and technology products, the company operates Getoday for the Indian market and Getodayuk for the UK, Europe, and Canada markets. The company focuses on affordability, quality, and timely delivery, serving diverse consumer needs both locally and globally. With a strong foundation in international trade, the company is well-positioned to bridge markets by bringing Asian craftsmanship to the UK and exporting European innovation to Asia.
Role Description
This is a part-time role for an Ecommerce Assistant based in Greater London. The Ecommerce Assistant will be responsible for supporting daily operations including customer service, processing sales and invoices, and enhancing customer experiences. The role involves coordinating with various teams to ensure smooth order processing and delivery.
Key Responsibilities
- Create and manage product listings on TikTok Shop, Amazon Seller Central, Shopify, Etsy, and eBay.
- Monitor orders and ensure timely packing and fulfilment.
- Process returns and manage customer complaints professionally.
- Conduct trend and product analysis to identify high-demand items.
- Collaborate with the team to improve sales performance.
- Maintain high standards of accuracy and attention to detail in all tasks.
Requirements
- Strong communication skills (written and verbal).
- Experience with e-commerce platforms (TikTok Shop, Amazon, Shopify, Etsy, eBay).
- Product analysis and trend-spotting abilities.
- Ability to work independently and as part of a team.
- Basic knowledge of order fulfilment and return handling processes.
- Problem-solving mindset with a customer-first approach.
- Inventory management skills.
- Experience in using AI tools like ChatGPT, Canva, Adobe for poster making is a plus.
- Marketing skills and logistics management skills are a plus.
Benefits
- Opportunities for growth within the company.
- Friendly, collaborative work environment.
- Company Pension.
Compensation and Location
Pay rate: £12.50 - £13.50 per hour
Part-time: 16-20 hours/week
Location: IG1 1BF Balfour Business Park
Additional Details
- Experience: Not required
- Languages: English – Advanced
- Employment: Part-time
About Getoday Global Limited: Getoday Global Limited is a growing UK-based e-commerce company headquartered in Ilford, London. We operate through multiple online platforms including getodayglobal.com and getodayuk.co.uk, specialising in fast-moving consumer goods.
#J-18808-LjbffrE-Commerce Assistant in Ilford employer: Getoday Global Limited
GETODAY GLOBAL LIMITED is an excellent employer, offering a friendly and collaborative work environment that fosters employee growth and development. With opportunities to advance within the company and a focus on quality and timely delivery, employees can thrive in their roles while contributing to a dynamic international eCommerce landscape from our Greater London location.
StudySmarter Expert Advice🤫
We think this is how you could land E-Commerce Assistant in Ilford
✨Tip Number 1
Familiarise yourself with the e-commerce platforms mentioned in the job description, such as TikTok Shop, Amazon Seller Central, and Shopify. Having hands-on experience or even just a solid understanding of how these platforms operate will give you an edge during the interview.
✨Tip Number 2
Brush up on your customer service skills, as this role involves handling customer complaints and returns. Think of examples from your past experiences where you successfully resolved issues or improved customer satisfaction to share during your conversation with us.
✨Tip Number 3
Stay updated on current trends in fashion and technology, as well as popular products on e-commerce platforms. Being able to discuss recent trends and how they relate to our business can demonstrate your passion and knowledge during the interview.
✨Tip Number 4
Showcase your problem-solving mindset by preparing to discuss specific challenges you've faced in previous roles and how you overcame them. This will highlight your ability to think critically and put the customer first, which is essential for this position.
We think you need these skills to ace E-Commerce Assistant in Ilford
Some tips for your application 🫡
Understand the Company:Familiarise yourself with Getoday Global Limited. Explore their website and social media to understand their products, values, and market positioning. This knowledge will help you tailor your application.
Highlight Relevant Experience:When writing your CV and cover letter, emphasise any experience you have with e-commerce platforms like TikTok Shop, Amazon, Shopify, Etsy, and eBay. Mention specific tasks you've handled that relate to the job description.
Showcase Communication Skills:Since strong communication skills are essential for this role, provide examples in your application that demonstrate your written and verbal communication abilities. Consider including experiences where you successfully resolved customer issues.
Tailor Your Application:Make sure your application is tailored specifically for the E-Commerce Assistant position. Use keywords from the job description, such as 'customer service', 'order fulfilment', and 'trend analysis' to show that you meet the requirements.
How to prepare for a job interview at Getoday Global Limited
✨Show Your E-Commerce Knowledge
Make sure to brush up on your knowledge of e-commerce platforms like TikTok Shop, Amazon, and Shopify. Be ready to discuss any experience you have with these platforms and how you've used them to enhance customer experiences.
✨Demonstrate Strong Communication Skills
Since the role requires excellent communication skills, prepare examples of how you've effectively communicated with customers or team members in the past. Highlight any experiences where you resolved issues or improved customer satisfaction.
✨Highlight Your Problem-Solving Abilities
Think of specific instances where you've tackled challenges in a previous role. Whether it was handling a difficult customer complaint or streamlining a process, showcasing your problem-solving mindset will impress the interviewers.
✨Be Ready to Discuss Trends
As part of the role involves conducting trend analysis, come prepared with insights on current fashion or technology trends. This shows your proactive approach and genuine interest in the industry, which can set you apart from other candidates.
