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- Tasks: Support logistics operations and manage customer enquiries in a fast-paced environment.
- Company: Join a growing logistics organisation with a focus on professional development.
- Benefits: Earn while you learn with a competitive salary and gain a recognised qualification.
- Other info: Enjoy ongoing mentoring and be part of a supportive team that values your growth.
- Why this job: Kickstart your career in business administration and logistics with hands-on experience.
- Qualifications: GCSEs in English and Maths; enthusiasm and strong communication skills are key.
This is a fantastic opportunity for someone looking to start a career in business administration and customer service within a fast‑paced, professional environment. You’ll play a key role in supporting day‑to‑day logistics operations, communicating with clients, and ensuring smooth coordination across departments. As part of this apprenticeship, you’ll gain hands‑on experience while working towards a Level 3 Business Administrator qualification, setting you up for a successful career in logistics, operations or business support.
Key Responsibilities
- Act as the main point of contact for customer enquiries regarding domestic and international freight forwarding.
- Manage customer bookings and quotations for air, ocean and road shipments.
- Coordinate with operations, warehouse and carrier teams to ensure on‑time deliveries.
- Track and monitor shipments, providing accurate updates to customers.
- Prepare and process essential documentation (bills of lading, commercial invoices, packing lists and customs paperwork).
- Handle service issues, claims and billing queries professionally and efficiently.
- Support credit requests and assist with invoice clarification.
- Maintain accurate customer and shipment records on internal systems.
- Build strong relationships with customers by delivering excellent service and clear communication.
- Ensure compliance with company policies and international trade regulations.
- Assist with general administrative tasks to support wider business operations.
What We’re Looking For
- Enthusiastic, proactive and eager to learn about business administration and logistics.
- Strong communication and interpersonal skills.
- Excellent organisation and time management abilities.
- Good attention to detail and accuracy when handling data or documents.
- Confident using IT systems, including Microsoft Office (Word, Excel, Outlook).
- A positive attitude, with the ability to work well both independently and as part of a team.
Entry Requirements
- GCSEs (or equivalent) in English and Maths at grade 4/C or above.
- Previous experience in an office or customer‑facing environment is beneficial but not essential.
Training & Development
You’ll complete the Level 3 Business Administrator Apprenticeship, combining on‑the‑job learning with structured study time. Throughout the programme, you’ll develop essential business, communication and organisational skills that are highly valued across all industries. Upon completion, you’ll be well positioned for career progression into roles such as Customer Service Executive, Logistics Coordinator, Office Administrator or Operations Assistant.
Why Join Us?
- Gain a nationally recognised qualification while earning a competitive salary.
- Develop practical business and customer service skills in a growing logistics organisation.
- Receive ongoing mentoring and support from experienced professionals.
- Work as part of a friendly, supportive team that values your growth and development.
Business Administration Apprentice (Apprenticeship) in Stockport employer: GetMyFirstJob Ltd
Contact Detail:
GetMyFirstJob Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprentice (Apprenticeship) in Stockport
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can give you a leg up.
✨Tip Number 2
Practice your interview skills! Mock interviews with friends or family can help you feel more confident. Focus on showcasing your enthusiasm for business administration and logistics – let your passion shine through!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can set you apart from other candidates. It shows you're genuinely interested and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are eager to join us. Plus, it makes it easier for us to track your application and get back to you quickly.
We think you need these skills to ace Business Administration Apprentice (Apprenticeship) in Stockport
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for business administration and logistics shine through in your application. We want to see that you're eager to learn and grow with us, so don’t hold back on expressing your excitement about the role!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how you can contribute to our team, so be specific about your strengths and how they align with what we’re looking for.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid fluff and focus on showcasing your skills and experiences that are most relevant to the role.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at GetMyFirstJob Ltd
✨Know Your Stuff
Before the interview, make sure you understand the basics of business administration and logistics. Familiarise yourself with key terms like freight forwarding, customer service, and documentation processes. This will show your enthusiasm and readiness to dive into the role.
✨Show Off Your Communication Skills
Since this role involves a lot of client interaction, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past experiences, even if they’re from school or other jobs. This will help demonstrate your interpersonal skills.
✨Be Organised
Bring a notepad and pen to jot down important points during the interview. Also, prepare questions about the role and the company. This shows that you’re proactive and serious about the opportunity, plus it helps you keep track of what you want to ask.
✨Emphasise Your Willingness to Learn
As an apprentice, your eagerness to learn is crucial. Be ready to discuss how you’ve approached learning new skills in the past and express your excitement about gaining hands-on experience. This will resonate well with the interviewers looking for someone who’s keen to grow.