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- Tasks: Welcome patients, manage calls, book appointments, and support the admin team.
- Company: Join a supportive NHS practice with a focus on patient care.
- Benefits: Enjoy an NHS pension, annual flu vaccine, and valuable training.
- Why this job: Kickstart your career in healthcare while making a difference in patients' lives.
- Qualifications: 5 GCSEs including English and maths at grade 4/C or above.
- Other info: Secure a permanent position after completing your apprenticeship.
The predicted salary is between 18000 - 25000 £ per year.
Main responsibilities:
- Welcoming patients to the practice in a polite, friendly and professional manner.
- Answering incoming telephone calls, managing queries appropriately and directing calls to the correct team or clinician.
- Booking, amending and cancelling appointments using the clinical system.
- Supporting care navigation by signposting patients to the most appropriate service or healthcare professional.
- Processing patient requests, including prescription queries, test result enquiries and general administrative requests.
- Maintaining patient records accurately and confidentially.
- Handling correspondence, scanning and filing documents.
- Supporting the wider administrative team as required to ensure service continuity.
- Adhering to practice policies, procedures and confidentiality requirements at all times.
Company Benefits:
- NHS Pension (upon receipt of permanent contract).
- Flu vaccine annually.
Training:
- Business Administrator Level 3 apprenticeship standard with Medical Pathway.
Qualifications required:
- A minimum of 5 x GCSEs which must include English and maths at grade 4/C or above.
Skills required:
- Computer literate.
- Organised.
Prospects:
- Permanent position upon the successful completion of your apprenticeship.
Qualification / Standard: ST0070 Business administrator.
Duration: 16 months.
Medical Business Administrator Apprentice (Apprenticeship) employer: GetMyFirstJob Ltd
Contact Detail:
GetMyFirstJob Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Business Administrator Apprentice (Apprenticeship)
✨Tip Number 1
Make sure to research the practice before your interview. Knowing their values and services will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions related to customer service and administration. We want you to feel confident when discussing how you can handle patient queries and manage appointments effectively.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, especially in a healthcare setting. Looking professional will help you stand out as a serious candidate.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position and keeping you fresh in their minds.
We think you need these skills to ace Medical Business Administrator Apprentice (Apprenticeship)
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant skills and experiences that align with the responsibilities of a Medical Business Administrator Apprentice. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon and make sure your points are easy to understand. This will help us see your communication skills right away.
Check Your Details: Before hitting send, double-check your application for any typos or errors. A polished application reflects your attention to detail, which is super important in this role. And remember, apply through our website for the best chance!
How to prepare for a job interview at GetMyFirstJob Ltd
✨Know the Role Inside Out
Make sure you understand the responsibilities of a Medical Business Administrator Apprentice. Familiarise yourself with tasks like managing patient queries, booking appointments, and maintaining records. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Communication Skills
Since you'll be welcoming patients and handling calls, practice clear and friendly communication. You could role-play with a friend or family member to simulate common scenarios you might face during the job. This will help you feel more at ease during the interview.
✨Showcase Your Organisational Skills
Being organised is key in this role. Prepare examples from your past experiences where you've successfully managed multiple tasks or kept things in order. This could be from school projects, part-time jobs, or even personal activities. Highlighting these skills will make you stand out.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team you'll be working with or how success is measured in the role. This shows your enthusiasm and helps you determine if the company is the right fit for you.