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- Tasks: Assist with administrative duties to ensure smooth practice operations and support clinical staff.
- Company: Join a supportive NHS practice with a focus on teamwork and patient care.
- Benefits: Earn while you learn with competitive pay, NHS pension, discounts, and free parking.
- Why this job: Kickstart your career in healthcare with hands-on experience and potential for full-time employment.
- Qualifications: 5 GCSEs including English and maths at grade 4/C or above.
- Other info: Gain valuable skills through a Business Administrator Level 3 apprenticeship over 16 months.
Overview
The successful candidate will undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team.
Responsibilities
- Have a thorough knowledge of all Practice procedures.
- Work in accordance with written protocols.
- Deal with all general enquiries, explain procedures and ensure an effective and efficient reception service is provided to patients and any other visitors to the practice.
- Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed.
- Use judgment and communication skills to ensure that patients with no prior appointment but who need urgent consultation are managed in a logical and non-disruptive manner.
- Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.
- Receive patients, consult with members of the practice team and maintain and monitor the practice appointments system.
- Process appointment requests, new and follow-up, from patients via online requests, telephone and in person.
- Deal with visit requests as per Practice protocol.
- Process repeat prescription requests in accordance with practice guidelines (paper, telephone and email requests).
- Hand completed repeat prescriptions to patient and check names and address.
- Process patients\’ change of address via computer data entry.
- Data entry, data allocation and collation; processing and recording information in accordance with practice procedures.
- Receive and make telephone calls as required (internal and external).
- Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery.
- Keep the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter.
Qualifications
- 5 GCSEs which must include English and maths at grade 4/C or above
- Excellent IT skills – knowledge of MS Office
- Good general office procedures
- Good numeracy skills
- Ability to prioritise and manage a workload
- Well organised with good time management
Prospects
Upon completion of the apprenticeship, there will be an opportunity to join the team in a Full time position.
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Medical Administrator Apprentice (£7.55 - £10.00/hour) (Apprenticeship) employer: GetMyFirstJob Ltd
Contact Detail:
GetMyFirstJob Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Administrator Apprentice (£7.55 - £10.00/hour) (Apprenticeship)
✨Tip Number 1
Get to know the practice inside out! Familiarise yourself with their procedures and protocols before your interview. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! You’ll need to explain procedures to patients, so role-play with a friend or family member. The more comfortable you are, the better you'll come across in interviews.
✨Tip Number 3
Show off your IT skills! Brush up on MS Office and any other relevant software. Being tech-savvy is a big plus, and we want to see that you can handle the digital side of things.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team. Don’t miss out on this opportunity!
We think you need these skills to ace Medical Administrator Apprentice (£7.55 - £10.00/hour) (Apprenticeship)
Some tips for your application 🫡
Know the Role Inside Out: Before you start writing, make sure you understand the job description thoroughly. Familiarise yourself with the key responsibilities and skills required for the Medical Administrator Apprentice role. This will help us tailor your application to show how you fit perfectly!
Show Off Your Skills: Highlight your relevant skills and experiences in your application. Whether it's your IT skills or your ability to manage a busy workload, we want to see how you can contribute to our team. Use specific examples to demonstrate your capabilities!
Keep It Professional Yet Personal: While we love a friendly tone, remember to keep your application professional. Share a bit about yourself and why you're passionate about this apprenticeship, but ensure it aligns with the formal nature of the role. Balance is key!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at GetMyFirstJob Ltd
✨Know Your Stuff
Make sure you have a solid understanding of the practice's procedures and protocols. Familiarise yourself with common administrative tasks in a medical setting, as this will show your potential employer that you're ready to hit the ground running.
✨Practice Makes Perfect
Before the interview, rehearse answers to common questions related to administrative roles. Think about how you would handle patient enquiries or manage appointment requests. This will help you feel more confident and articulate during the actual interview.
✨Show Off Your IT Skills
Since excellent IT skills are crucial for this role, be prepared to discuss your experience with MS Office and any other relevant software. You might even want to mention specific examples of how you've used these tools in previous roles or studies.
✨Demonstrate Your Communication Skills
As a Medical Administrator Apprentice, you'll need to communicate effectively with patients and staff. During the interview, showcase your ability to explain procedures clearly and manage enquiries with empathy. This will highlight your suitability for the role.
