At a Glance
- Tasks: Log and resolve tech issues while supporting user accounts and devices.
- Company: Join a forward-thinking company with a focus on innovation and teamwork.
- Benefits: Gain hands-on experience, earn while you learn, and potential for full-time role.
- Other info: 18-month apprenticeship with excellent growth opportunities in a supportive environment.
- Why this job: Kickstart your IT career with real-world experience and training at Exeter College.
- Qualifications: GCSE Maths and English at grade 4/C preferred; strong people skills essential.
MAIN RESPONSIBILITIES:
- Logging, categorising, investigating and resolving technical issues raised by the userbase.
- Maintenance and cleansing of the Active Directory database, creating new user accounts, password resets, maintaining permissions and removing obsolete objects.
- Supporting the company’s Business Management System, POS application and line of business applications.
- Supporting the Company’s Remote Desktop infrastructure, troubleshooting logons and the desktop environment.
- Troubleshooting connectivity issues and supporting remote workers.
- Provisioning and roll-out of new devices (laptops, smart phones, thin clients, POS clients and warehouse scanning equipment).
- You will have a security first mindset, supporting and assisting the patch management program and ensuring that all configuration and permissions applied comply with ICT security best practices.
- Collaborating with subject matter experts to expand knowledge.
Training
You will attend Exeter College one day a week (during term time) from February/March working towards your Level 3 Information Communication Technician apprenticeship.
Qualifications required
GCSE Maths and English at grade 4/C is preferable.
Skills required
Strong people skills: you will enjoy helping people and gain satisfaction from resolving issues.
Prospects
Upon successful completion of the apprenticeship, we would hope to offer the candidate a full-time position within Original Style.
Qualification / Standard: ST0973 Information communications technician, Duration: 18 months
ICT Apprentice (Apprenticeship) in Exeter employer: GetMyFirstJob Ltd
Original Style is an exceptional employer that prioritises employee development and a supportive work culture. As an ICT Apprentice, you will benefit from hands-on experience while attending Exeter College, ensuring a well-rounded education in the field. With a focus on collaboration and a commitment to security best practices, you'll find ample opportunities for growth and a rewarding career path within a dynamic team environment.
StudySmarter Expert Advice🤫
We think this is how you could land ICT Apprentice (Apprenticeship) in Exeter
✨Get Involved in Local Learning Communities
Join local adult education groups or community centres that host classes. It’s a great way to meet people in the same field, plus they often know about apprenticeship opportunities before they're posted online.
✨Leverage Your Network
Reach out to anyone you’ve met during your studies or any courses you’ve taken. Ask them if they know of any apprenticeship roles, especially in local education organisations, as they might just have the inside scoop on openings at places like GetMyFirstJob Ltd.
✨Show Off Your Passion for Lifelong Learning
In interviews and conversations, express your enthusiasm for adult education. Share experiences where you’ve helped others learn or even ongoing projects you're involved in. It’ll set you apart and show you’re committed to the field.
✨Apply Early and Often!
Many apprenticeships have specific application windows, so don’t hesitate to apply as soon as you see a role that interests you—especially at GetMyFirstJob Ltd. Keep checking their website and transfer any tips you gather from networking into your applications!
We think you need these skills to ace ICT Apprentice (Apprenticeship) in Exeter
Some tips for your application 🫡
Show Your Passion for Learning:When applying for an apprenticeship in adult continuing education, it's vital to highlight your enthusiasm for teaching adults and facilitating their learning journeys. Use your cover letter to share specific experiences that showcase your motivation to empower others and expand your own skills in this rewarding field.
Highlight Relevant Experience:Even if your experience isn't directly in education, include any relevant roles you've had, like mentoring, tutoring, or leading workshops. Showcase how these experiences shaped your understanding of adult learners and educational methods—this can really set you apart!
Tailor Your CV to the Educational Sector:Make sure your CV reflects your understanding of adult learning principles, and include any certifications or courses you've done in education or training. Using keywords that resonate with adult education can also help your application stand out to GetMyFirstJob Ltd.
Be Ready to Discuss Your Learning Style:Since this apprenticeship is about fostering learning, be prepared to discuss how you learn best and how you can adapt to meet the needs of diverse adult learners. Think about including a short section in your cover letter that showcases your adaptability and commitment to personal growth in educational methods!
How to prepare for a job interview at GetMyFirstJob Ltd
✨Show Your Passion for Education
In adult continuing education, demonstrating a genuine passion for teaching and learning is key. Be ready to share any experiences that showcase your enthusiasm for helping others learn, whether it's tutoring, mentoring, or even sharing your own learning journey.
✨Highlight Your Communication Skills
Effective communication is crucial in adult education. Prepare to discuss how you've adapted your communication style to suit different audiences. Maybe think of a time when you tailored your message for a group of learners with varying levels of experience.
✨Get Familiar with Learning Tools
As this is an apprenticeship, you'll likely be using various educational tools and platforms. Do a bit of homework on popular tools in the field like Learning Management Systems (LMS) or any specific software that GetMyFirstJob Ltd uses, and be prepared for questions about your comfort level with technology.
✨Demonstrate Your Willingness to Learn
As an apprentice, your learning potential is as important as your current skills. Be ready to discuss how you approach learning new concepts and how you’ve adapted in previous roles. Showing that you’re keen to grow in this field can really set you apart!
