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- Tasks: Support daily operations and ensure a welcoming hub for staff and visitors.
- Company: Join a charity dedicated to supporting D/deaf and disabled people.
- Benefits: Gain valuable experience, training, and potential full-time role after apprenticeship.
- Other info: Attend Exeter College one day a week for Business Administration qualification.
- Why this job: Make a real difference while developing your skills in a supportive environment.
- Qualifications: GCSE Maths/English at 4/C is desirable; strong organisational skills needed.
The predicted salary is between 15000 - 20000 £ per year.
Working at the heart of the charity, you will help keep day-to-day operations running smoothly, together with the Hub Hosts to ensure a welcoming and well-managed hub for staff and visitors, and provide confidential HR and systems administration that enables teams to deliver high-quality support to D/deaf and disabled people. After training, you will deputise for the Operations Manager during annual leave and other short-term absences, helping to maintain continuity of service and effective communication across the organisation. You’ll handle sensitive information and will need to work with discretion and professionalism when supporting service users, projects and colleagues, following GDPR and internal policies at all times.
Key responsibilities
- Assist with daily operational tasks of the hub, and general office functions ensuring a high-quality service and standards throughout.
- Assist in all aspects of general day-to-day office management, including general clerical and reception duties to include phone cover and greeting service users/guests, ensuring our team have a well-managed space to meet and work together.
- Provide office Hub (Reception) cover during annual leave and absences.
- Support process improvements to increase efficiency across departments.
- Assist with recruitment, maintaining HR files, issuing DBS checks and onboarding new employees while maintaining confidentiality.
- Assist in administration of our HR system Breathe.
- Assist in administration of our Smartlog online training platform.
- Assist in the premises management, including timely reporting of maintenance issues, liaising with Landlord agents on issues relating to the building.
- Assist with inventory management, procurement, and logistics as needed.
- Prepare reports, presentations, and summaries for leadership review.
- Assist with booking training and ensuring training records are kept up to date.
- Minute taking for internal and external meetings.
- Maintain and update CRMs.
- Maintain filing systems and records in line with GDPR.
- Ad-hoc project specific administration and support.
Communication and relationships
- Confident verbal and written communication.
- Able to build and maintain internal and external relationships to increase efficiency.
Quality and monitoring
- Use Disability Together’s CRM system (Beacon) to ensure that all client contacts, associated documents, detailed notes of advice provided and further actions required are recorded.
General
- Ensure that all work is carried out in accordance with Disability Together’s policies and procedures.
- Liaise with other Disability Together staff to ensure clients receive all other necessary services and support.
- Attend staff and team meetings.
- Undertake any other reasonable and relevant duties appropriate to the role.
Training
You will attend Exeter College one day a week (during term time) working towards either the Level 2 or 3 Business Administration apprenticeship.
Qualifications required
GCSE Maths/English at 4/C is desirable.
Skills required
- Strong organisational skills
- High degree of personal integrity and ethical standards
- Interpersonal skills
- Able to build trust and strong stakeholders relationships
- Flexibility and adaptability
- Solution focused problem solving
- Proficient with digital technology, Office 365 in particular
Prospects
We hope to offer a fulltime role to the apprentice on successful completion of their programme.
Qualification / Standard: ST0070 Business administrator – Duration 18 months
Operations Admin Apprentice (Apprenticeship) in Devon employer: GetMyFirstJob Ltd
Contact Detail:
GetMyFirstJob Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Admin Apprentice (Apprenticeship) in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the charity and its values. Understand their mission and think about how your skills can contribute to their goals. This will help you stand out as someone who genuinely cares about the work they do.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the real interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Admin Apprentice (Apprenticeship) in Devon
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for the role! In your application, mention why you're excited about working in operations and supporting D/deaf and disabled people. A personal touch can really make you stand out.
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We want to see how your organisational skills and attention to detail will help keep our hub running smoothly.
Be Professional: Since you'll be handling sensitive information, it's crucial to demonstrate professionalism in your written application. Use clear language, check for typos, and ensure your formatting is neat and tidy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at GetMyFirstJob Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and skills required for the Operations Admin Apprentice role. This will help you tailor your answers to show how your experience aligns with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role involves a lot of office management and operational tasks, be prepared to discuss your organisational skills. Think of specific examples where you've successfully managed multiple tasks or projects, and how you maintained high standards in your previous experiences.
✨Demonstrate Discretion and Professionalism
Given the sensitive nature of the information you'll handle, it’s crucial to convey your understanding of confidentiality and professionalism. Prepare to share instances where you’ve dealt with confidential information and how you ensured compliance with policies like GDPR.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the organisation. You might want to ask about the team dynamics, opportunities for process improvements, or how success is measured in this position.