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- Tasks: Provide top-notch customer service and support daily operations in a dynamic environment.
- Company: Join a thriving business with a focus on teamwork and growth.
- Benefits: Earn £14,526.20 in your first year with potential wage increases and hands-on training.
- Why this job: Gain valuable experience while building relationships and enhancing your skills in a supportive setting.
- Qualifications: GCSEs in English and Maths (grade 4+) preferred; relevant experience is a plus.
- Other info: Enjoy a full-time apprenticeship with opportunities for career advancement.
The predicted salary is between 800 - 1000 £ per month.
This is a hands‑on, multi‑functional role combining trade counter sales, operational support, purchasing, and customer service. You will play a key part in ensuring the smooth running of day‑to‑day operations, maintaining excellent customer relationships, and supporting overall business performance.
Wage: £14,526.20 for your first year, then could increase depending on your age.
Training course: Business administrator (level 3).
Hours: Full‑time – hours TBC, 37 hours a week. Most of your apprenticeship is spent working. You’ll learn on the job by getting hands‑on experience.
What you’ll do at work:
- Provide exceptional service to customers at the trade counter, by phone, and via email.
- Identify customer needs, offer technical guidance, and upsell relevant products or solutions.
- Process customer quotations, orders, and returns efficiently and accurately.
- Build and maintain strong relationships with trade and retail customers to encourage repeat business.
- Maintain an up‑to‑date understanding of product ranges, promotions, and pricing.
- Assist with goods‑in and goods‑out processes, including checking deliveries, stocking shelves, and preparing outgoing orders.
- Ensure warehouse and trade counter areas are clean, safe, and well‑organised.
- Support stock control by monitoring inventory levels and reporting shortages or discrepancies.
- Liaise with delivery drivers and logistics partners to ensure timely dispatch and receipt of goods.
- Assist in sourcing, ordering, and replenishing stock from approved suppliers.
- Liaise with suppliers to track orders, resolve delivery issues, and negotiate pricing where appropriate.
- Ensure purchase orders and supplier invoices are processed accurately and on time.
- Handle inbound phone and email enquiries promptly and professionally.
- Work closely with colleagues in sales, operations, and logistics to meet customer and company objectives.
- Contribute to team meetings and share feedback or improvement ideas.
- Support other departments as required to ensure smooth overall operations.
Requirements:
Desirable qualifications:
- GCSE in English (grade 4+)
- GCSE in Mathematics (grade 4+)
- Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills:
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Patience
Qualification / Standard: ST0070 Business administrator.
Duration: 18 months.
Business Administrator Apprentice Level 3 (Apprenticeship) in Coventry employer: GetMyFirstJob Ltd
Contact Detail:
GetMyFirstJob Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administrator Apprentice Level 3 (Apprenticeship) in Coventry
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help us tailor our answers and show genuine interest in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. We want to sound confident and articulate when discussing our skills and experiences related to customer service and operations.
✨Tip Number 3
Dress appropriately for the interview. A smart appearance can make a great first impression. We want to show that we take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a nice touch that shows appreciation for the opportunity and keeps us fresh in their minds as they make their decision.
We think you need these skills to ace Business Administrator Apprentice Level 3 (Apprenticeship) in Coventry
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your interests or experiences that relate to the role.
Tailor Your Application: Make sure to customise your application for this specific apprenticeship. Highlight your relevant skills and experiences that match the job description. We love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when you get straight to the important bits, making it easy for us to see why you’d be a great fit.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at GetMyFirstJob Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Business Administrator Apprentice role. Familiarise yourself with the key responsibilities like customer service, stock control, and liaising with suppliers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role heavily involves customer interaction, prepare examples of how you've provided excellent customer service in the past. Think about times when you identified customer needs or resolved issues effectively. This will demonstrate your ability to excel in a hands-on, customer-focused environment.
✨Demonstrate Team Spirit
This apprenticeship requires working closely with colleagues across various departments. Be ready to discuss your experience in teamwork and how you contribute to a positive team dynamic. Highlight any instances where you’ve collaborated successfully to achieve a common goal.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, training opportunities, or specific challenges the team faces. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.