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- Tasks: Support HR operations, provide advice, and assist with employee relations tasks.
- Company: Join a dynamic team at Exeter City Council, dedicated to improving community services.
- Benefits: Gain a Level 3 HR qualification, enjoy flexible training, and potential for further qualifications.
- Why this job: Kickstart your HR career with hands-on experience and a supportive learning environment.
- Qualifications: 4 GCSEs at Grade C/4 or above, including English and Maths; IT skills required.
- Other info: Attend Exeter College one day a week for apprenticeship training over 18 months.
1. To provide cost-effective design, delivery, maintenance and continuous improvement of first-level advice, signposting and administration activities across the full HR portfolio of internal and external needs e.g. e.g. non-complex Policy advice, guidance and development, payment of invoices, provision of travel tickets, provision of stationery, eye test vouchers etc.
2. (As a member of the HRSS Team):
· To contribute to the development of the wider HR Strategy and Operational Agenda by proposing improvements to the agreed Service Level Agreements (SLAs) for the HRSS Function
· To support the design and implementation of innovative employment policies & related procedures, terms & conditions, and learning & development interventions
3. (Under the direction and control of the Human Resource Business Partners (HRBPs)): To support a discrete selection of Service and Departmental Leads in the delivery of Council Services by the personal delivery of a basic Employee Relations (ER) caseload e.g. conducting non-contentious home visits and providing direct support to line managers e.g. making and maintaining written records and outcomes of various interviews and procedures as appropriate e.g. Return to Work
4. To assist the Systems Lead, HRI&PS, in the roll out and continuous improvements of relevant systems, processes, methodologies and templates relating to, amongst others, Recruitment, DBS checks and Work Permits, and absence management processes e.g. maternity, paternity, sickness absence, occupational health referral, retirements and annual leave; and training course administration.
5. To contribute as required to the compilation and provision of various Reports e.g. Metrics and Organisational Statistics.
6. Contribute to the internal and / or external audit and review of computerised records as required, making adjustments as necessary to ensure legislative and internal compliance.
7. Participate in development activities to ensure own knowledge is up to date at all times and that performance is continually improving to increase efficiency and effectiveness of the HRSS function.
8. Any other duties commensurate with the role
Training
You will attend Exeter College one day a week (during term time) to work towards your Level 3 HR Support apprenticeship.
4 GCSE\’s (or equivalent) at Grade C/Grade 4 and above, including English and Maths.
Skills required
IT literate with experience of using Microsoft Outlook, Teams, Word, Excel.
Understanding of, ability to learn using different IT systems.
Excellent organisation skills
Prospects
This apprenticeship provides a Level 3 HR qualification and experience for a foundation for a career in HR. ECC currently have a structure including HR Advisors and HR Business Partners above this role which could be a potential progression opportunity in the future. ECC may also be able to offer further CIPD qualifications.
Qualification / Standard : ST0239 HR support
Duration 18 months
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Apprentice HR Administrator (Apprenticeship) employer: GetMyFirstJob Ltd
Contact Detail:
GetMyFirstJob Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice HR Administrator (Apprenticeship)
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Apprentice HR Administrator role. Understanding the specific tasks, such as providing first-level advice and supporting Employee Relations, will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current HR professionals or apprentices in similar roles. Engaging with them can provide insights into the day-to-day activities and challenges faced in HR, which you can reference in your discussions with us.
✨Tip Number 3
Showcase your IT skills by being proficient in Microsoft Office applications. Since the role requires IT literacy, consider creating a small project or presentation that highlights your ability to use these tools effectively.
✨Tip Number 4
Stay updated on current HR trends and legislation. This knowledge will not only prepare you for potential interview questions but also demonstrate your commitment to continuous learning and improvement in the HR field.
We think you need these skills to ace Apprentice HR Administrator (Apprenticeship)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of the Apprentice HR Administrator role. Emphasise your organisational skills, IT literacy, and any experience with HR-related tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the HR field and explains why you are a good fit for this apprenticeship. Mention specific aspects of the job description that excite you and how you can contribute to the HRSS Team.
Highlight Relevant Qualifications: Clearly state your GCSE results, especially in English and Maths, as these are essential for the role. If you have any additional qualifications or training related to HR or administration, be sure to include them.
Show Willingness to Learn: In your application, express your eagerness to learn and develop within the HR field. Mention your commitment to attending Exeter College and how you plan to apply what you learn to improve the HRSS function.
How to prepare for a job interview at GetMyFirstJob Ltd
✨Research the HR Portfolio
Before the interview, take some time to understand the full HR portfolio mentioned in the job description. Familiarise yourself with common HR policies and procedures, as well as the specific services offered by the company. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your IT Skills
Since the role requires IT literacy, be prepared to discuss your experience with Microsoft Outlook, Teams, Word, and Excel. Consider bringing examples of how you've used these tools in previous roles or projects, as this will show your capability to handle the administrative tasks effectively.
✨Demonstrate Organisational Skills
The job requires excellent organisational skills, so think of specific instances where you've successfully managed multiple tasks or projects. Be ready to share how you prioritised your workload and ensured deadlines were met, as this will highlight your suitability for the role.
✨Prepare Questions About Development Opportunities
Since this apprenticeship offers a pathway to further qualifications and career progression, prepare thoughtful questions about the training and development opportunities available. This shows your commitment to personal growth and your interest in a long-term career in HR.
