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- Tasks: Collect fees, manage queries, and support the Finance Team in a dynamic environment.
- Company: Join a supportive team focused on professional growth and success.
- Benefits: Enjoy 25 days annual leave, birthday day off, and a salary sacrifice scheme.
- Other info: Perfect for high school and college students looking to gain practical skills.
- Why this job: Kickstart your finance career with hands-on experience and valuable training.
- Qualifications: 5 GCSEs including maths (grade 6+) and English (grade 5+).
The predicted salary is between 15000 - 20000 £ per year.
Main Responsibilities:
- Collect outstanding private fees from clients in a professional and timely manner, following up on overdue invoices through phone calls, emails, and letters.
- Collect fees directly requested by members, liaising with them to ensure they have received accurate and up-to-date fee notes.
- Manage the daily fees inbox, prioritising and actioning incoming fee queries and collection requests, ensuring all client communications are addressed promptly and courteously.
- Manage the escalation process for unresolved client queries, following established procedures and keeping all relevant parties informed.
- Provide support to the Fees Team with any ad-hoc tasks as required, demonstrating a willingness to help and contribute to the team's overall success.
- Provide support to the Finance Team in relation to the allocation of cash and chasing up outstanding remittances.
- Work towards achieving individual and team monthly targets for fee collection, analysing data and trends to identify areas for improvement.
- Maintain accurate and up-to-date records within the system, ensuring all client and member financial data is properly recorded and easily accessible.
- Generate and provide clients with statements of accounts and copies of fee notes, ensuring they have accurate and up-to-date records of their transactions.
Company Benefits:
- Birthday Day
- 25 Days annual leave
- Payday breakfast
- Salary sacrifice scheme
Training:
- Accounts and Finance Level 2 apprenticeship standard
Qualifications required:
- A minimum of 5 x GCSEs which must include maths at grade 6 or above and English at grade 5 or above
Skills required:
Accounts and Finance Apprentice (Level 2) - NMW for Age (Apprenticeship) employer: GetMyFirstJob Ltd
Contact Detail:
GetMyFirstJob Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accounts and Finance Apprentice (Level 2) - NMW for Age (Apprenticeship)
✨Tip Number 1
Get your networking game on! Reach out to friends, family, and even acquaintances who might have connections in the finance sector. You never know who might have a lead on an apprenticeship or can put in a good word for you.
✨Tip Number 2
Practice makes perfect! Before any interviews, do some mock interviews with a mate or in front of the mirror. Focus on articulating your skills and experiences that align with the role, especially around fee collection and client communication.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let them know why you're excited about the role and how you can contribute to the team’s success. A positive attitude can really set you apart!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Accounts and Finance Apprentice (Level 2) - NMW for Age (Apprenticeship)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Accounts and Finance Apprentice role. Highlight any relevant experience or skills, especially in finance or customer service, to show us you’re a great fit for the team.
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re interested in this apprenticeship and how your skills align with our needs. Keep it friendly and professional – we want to get to know you!
Show Off Your Communication Skills: Since the role involves liaising with clients and managing queries, make sure to demonstrate your communication skills in your application. Use clear and concise language, and don’t forget to proofread for any typos!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at GetMyFirstJob Ltd
✨Know Your Numbers
Brush up on your maths skills, especially if you've got a grade 6 or above in GCSE Maths. Be ready to discuss how you can apply these skills in real-world scenarios, like managing fees and analysing data trends.
✨Communication is Key
Since you'll be liaising with clients and handling queries, practice your communication skills. Think about how you would explain complex financial information clearly and courteously, both in writing and over the phone.
✨Show Your Team Spirit
This role involves supporting the Fees Team and Finance Team, so be prepared to talk about your teamwork experiences. Share examples of how you've contributed to a team's success and your willingness to help out wherever needed.
✨Be Organised and Detail-Oriented
With responsibilities like managing the daily fees inbox and maintaining accurate records, demonstrate your organisational skills. Bring examples of how you've kept track of important information and prioritised tasks effectively in the past.