Founding Product Designer in City of Westminster

About the Role

We're looking for a Founding Product Designer to own how Murphy's product looks, feels and works. Today it's a stack of powerful internal tools; you'll turn it into a product people love. This is a founding design seat on the most advanced AI product in a $300B+ market — you own the craft, and the category is your ceiling. Murphy builds AI voice agents that collect overdue debt for banks: more recovered, faster, cheaper, fully compliant, and respectful to the debtor. We're live with Santander, Revolut, BBVA and dozens others. We've proven the product in large-scale pilots with top-tier banks — now we're turning a service into a product people love, and we need a founding designer to build it.

What you'll do

• Build and own the design system. The whole product experience is yours, and you set the bar for everyone who ships it.
• Turn a stack of tools into one product. A back office, a front office and an agent-config tool, merged into a single product an operator loves.
• Turn complexity into a simple UX to configure agents, monitor thousands of live calls and manage workflows.
• Turn a service into a product. Design the self-service product that lets customers set up and run their own agents.
• Prototype with AI, not mock-ups. Build real, working prototypes wired to live data, ship them, and iterate — using AI to design and build faster than a team of 12.
• Dive deep and problem solve. Get to the roots of complex problems, understand every nuance, and design solutions that fix the root cause elegantly.

Who you are

• A designer who builds. You've taken product design 0→1 and shipped real, high-craft interfaces whether as a founding designer, a design lead, or a designer who codes.
• You have great taste. You know what a WOW product looks like, and you can build one.
• You own outcomes, and you never settle. You turn a fuzzy problem into a crisp, shipped interface, and you grind the last 10% under speed.
• AI-native, ruthless on quality. You reach for AI to automate and streamline by default — and you know exactly where it gets sloppy.
• You have experience in desktop web. You know that B2B doesn't mean we can neglect user experience.
• You don't need a collections or fintech background. We'd rather teach the domain to a killer than hire a lifer who can't ship.

What we offer

• Salary at the top of the benchmark.
• Fair equity with enormous upside potential.
• Real Ownership - Murphy's strategy is yours to drive.
• Small team, high autonomy, and outsized impact.
• Aviva pension plan up to 5%.
• The founding team's direct attention, and a category with a $300B+ industry behind it.
• Hybrid & Flexible: Our default setup is hybrid – 3 days a week at our office, and 2 days of remote work.

Our Process

• First Interview – Getting to Know You: A conversation with a future teammate who’s excited to find a new colleague.
• Second Interview – Deep Dive: You’ll meet the Hiring Manager and potentially another team member.
• Tech Assessment or Business Case: A practical exercise to see how you approach challenges similar to those you’d tackle at Murphy.
• Call with the Founders: Our founders meet every team member and it’s a great opportunity for you to learn about the company and its direction.

We are committed to building a diverse, inclusive, and equitable workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive. We believe that different perspectives drive innovation and success, and we actively foster an environment where all voices are heard and respected.