Deployment Strategist - London in City of Westminster

Murphy AI is a next-generation debt collection platform powered by artificial intelligence, designed to optimize recovery rates while maintaining respectful and personalized communication. Our advanced automation streamlines the process of collecting overdue invoices for businesses, providing a seamless and effective solution. At Murphy AI, we’re tackling one of the toughest challenges in fintech: making debt recovery more efficient, autonomous and scalable. Our AI-powered agents adapt instantly, engaging with debtors across channels like voice, email and SMS to maximize results while preserving trust. By combining advanced artificial intelligence with powerful automation, we’re setting a new standard for how businesses recover payments.

We are looking for a Deployment Strategist to own the successful transition from signed contract to validated roll-out. You will lead the client relationship during the POC phase, ensure the solution is properly configured and deployed, and drive the POC toward a clear exit decision (go / no-go / expansion). This role combines client leadership, commercial instinct, and structured execution to transform signed opportunities into scalable, high-performing live accounts. You are not a project coordinator. You are the single-threaded owner of POC success and conversion.

Responsibilities

• Drive POC exit and roll-out conversion
• Convert ≥ X% of POCs into validated roll-outs within agreed timelines.
• Lead structured conversations toward clear go / no-go / expansion decisions.
• Ensure POCs do not drift without commercial direction.
• Deliver structured, on-time POC execution
• Define milestones, scope, risks, and dependencies from day one.
• Maintain full visibility for both clients and internal teams.
• Prevent firefighting through proactive alignment and execution discipline.
• Improve performance through structured iteration
• Monitor core KPIs throughout the POC.
• Work closely with Solutions Engineers to drive measurable performance improvements.
• Translate performance evolution into clear, executive-level narratives for clients.
• Align internal teams around outcomes
• Ensure Solutions Engineering, Integrations, Legal, Account Management, and Product remain aligned and unblocked.
• Act as the central coordination point during the POC phase.
• Escalate early and clearly when needed — never late.

Requirements

• Analytical & Outcome focused: Ability to translate data insights into action, works with measurable success criteria and continuously evaluates outcomes to pivot strategy when needed.
• Client Centric & Relationship Leadership: Builds trust with client stakeholders through clear communication, proactive problem solving, and demonstrated ownership of delivering value.
• Operational Delivery & Execution Excellence: Manages complex, multi-task initiatives with rigor, from initial setup and launch through iterative refinement, milestone tracking, and final reporting.
• Cross-Functional Collaboration: Works effectively with product, engineering, sales, operations and solutions engineers to align on technical needs, surface product insights, and iterate assets like dashboards owned by OPS and configurations supported by tech, where necessary.
• Commercial Acumen: Understands business contexts and outcomes to identify meaningful upsell/expansion paths and makes data-backed cases for next steps.

What we offer

• Stock options: Because we all build Murphy together – you’ll own a piece of what we’re creating.
• Impact: Be part of our startup journey from day one, playing a key role in our growth and building something meaningful from the ground up.
• Learning: Continuous development through trainings, knowledge-sharing, and exposure to other top-tier startups in our ecosystem.
• Hybrid & Flexible: Our default setup is hybrid – 3 days a week at our office in London, surrounded by a thriving tech scene, and 2 days of remote work. But if there’s one thing that defines us, it’s flexibility: we trust you to organize your time and space in the way that helps you do your best work.

We are committed to building a diverse, inclusive, and equitable workplace where everyone, regardless of background, identity, or experience, feels valued and empowered to thrive. We believe that different perspectives drive innovation and success, and we actively foster an environment where all voices are heard and respected.