Getlink seeks an experienced Passenger Customer Service Manager to lead the UK passenger customer service operation, driving safety, efficiency and a seamless customer experience. The role involves shaping strategy, leading a team of Passenger Customer Service Leaders and delivering continuous improvement across the operation.
You will work with UK and French teams to ensure consistent customer care and processes, manage budgets and lead projects that enhance service delivery.
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UK Passenger Service Leader – Customer Excellence & Safety in Folkestone employer: Getlink
Getlink is an exceptional employer that prioritises the development of its employees through a culture of continuous improvement and operational excellence. Located in a dynamic environment, we offer competitive benefits, a strong focus on safety and compliance, and ample opportunities for professional growth within our technical teams. Join us to be part of a forward-thinking organisation that values your contributions and fosters a collaborative work atmosphere.
