Telecom and Control Systems Technician in Folkestone

We’re looking for a proactive and collaborative Telecom and Control System (TCS) Technician to join our team. In this key role, you’ll be part of the first line of response for maintaining and improving the tunnel and terminal systems that keep Eurotunnel’s cross‑channel service running smoothly, 24/7. You’ll work across both UK and French sites, supporting a wide range of critical infrastructure—from toll lane equipment and CCTV to public address systems, access control, and fire detection. Your contribution will help ensure these systems operate safely, reliably, and efficiently for our customers and colleagues. This is a hands‑on, people‑focused role where your technical expertise, problem‑solving mindset, and commitment to service excellence will make a real impact.

Follow Health & Safety and operational procedures at all times. Carry out scheduled maintenance on equipment using approved instructions to keep systems running smoothly. Diagnose and repair faults using established procedures to return equipment to service quickly. Prepare equipment for service, including inspections and testing, to meet customer requirements. Record and report equipment performance based on agreed schedules and standards. Use administrative systems to manage tasks and updates effectively. Become qualified in relevant telecommunications systems through training and experience.

Training & Development
You’ll work towards minimum competency within 2 years.

Qualifications & Experience

• Previous experience in telecommunications or electronics.
• A HNC / HND / NVQ (or equivalent) in telecommunications/electronics plus at least 2 years’ relevant experience.
• Alternatively, a BTEC / City & Guilds (or equivalent) in a technical discipline with at least 5 years’ relevant experience.
• Bilingual communication skills in English and French are highly desirable.
• Team player who thrives in a collaborative, cross‑border environment.
• Commitment to safety, quality, and continuous improvement.

Person Specification

• Demonstrates a strong understanding of Health and Safety regulations and consistently promotes safe working practices.
• Follows instructions, policies and procedures, keeping to schedule and comply fully with legal obligations and safety requirements of the role.
• Establishes good relationships with internal and external customers.
• Builds an effective network of contacts and relates well at all levels.
• Ability to demonstrate a logical/problem‑solving approach, work autonomously and show initiative, acting with confidence in real time.
• Driving results, focusing on customer needs and satisfactions.
• Sets high standards for quality.
• Motivated by change and the learning of new systems and technology.
• Enthusiasm to learn and develop the skills required to fulfil the role.
• Presentable and confident, to project a professional and positive image of self and the company.
• Diligent, adaptable, and reliable to support the company’s needs and operational demands.
• Willing to work a 24/7 rotating roster, including nights and weekends.
• Willing to participate in an on‑call roster, following completion of training.
• To meet the required medical standard for the role.
• A full UK Driving Licence and Passport are essential.

If you are interested in applying, please submit your application online by Thursday 23rd October 2025. We reserve the right to close this vacancy early if we receive sufficient applications. Therefore, we encourage you to apply as soon as possible.

Please Note: From 1 January 2021, non‑British and non‑Irish nationals who do not already hold a UK immigration status will be required to obtain a visa in order to be able to work in the UK. Before applying for this role, please ensure that you are permitted to apply. For further information, please visit the UK Visa and Immigration Website.