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- Tasks: Provide top-notch customer service while collecting tolls and processing payments.
- Company: Join a leading transport company in Folkestone with a strong team spirit.
- Benefits: Gain valuable experience, work flexible hours, and enjoy a dynamic work environment.
- Why this job: Be part of a team that ensures smooth operations and timely departures.
- Qualifications: GCSE-level education, great communication skills, and cash-handling experience required.
- Other info: Apply by 10th April 2026 for this exciting seasonal opportunity!
The predicted salary is between 20000 - 25000 £ per year.
A leading transport company in Folkestone is seeking a candidate for a seasonal role focused on customer service.
Responsibilities include:
- Collecting tolls
- Processing payments
- Ensuring adherence to safety procedures
Candidates should have:
- GCSE-level education
- Excellent communication skills
- Cash-handling experience
A valid UK driving licence is required. This position offers a chance to work within a team and contribute to timely departures. Applications are due by 10th April 2026.
Seasonal Passenger Services & Payments Agent in Folkestone employer: Getlink
Contact Detail:
Getlink Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Passenger Services & Payments Agent in Folkestone
✨Tip Number 1
Make sure to research the company before your interview. Knowing their values and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your cash-handling experience and customer service skills.
✨Tip Number 3
Dress appropriately for the interview. A smart appearance can make a great first impression, showing that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and demonstrate your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Seasonal Passenger Services & Payments Agent in Folkestone
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any previous experience in customer service. We want to see how you’ve handled tough situations and kept customers happy, especially since this role is all about providing top-notch service.
Be Clear About Your Cash-Handling Experience: Since you'll be processing payments and collecting tolls, it’s crucial to mention your cash-handling experience. We’re looking for candidates who can manage transactions smoothly and accurately.
Communicate Clearly and Confidently: Excellent communication skills are a must! When writing your application, keep your language clear and confident. We want to get a sense of your personality and how you’d fit into our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Getlink
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Be ready to share examples of how you've handled difficult situations or provided excellent service in the past. This role is all about making customers feel valued, so show them you can do just that!
✨Familiarise Yourself with Payment Processes
Since you'll be processing payments and collecting tolls, it’s a good idea to understand different payment methods and cash-handling procedures. You might be asked about your experience with these, so having specific examples ready will help you stand out.
✨Safety First!
Safety procedures are crucial in this role. Make sure you know the basic safety protocols related to transport services. You could be asked how you would handle a situation where safety is compromised, so think through your responses ahead of time.
✨Show Off Your Team Spirit
This position involves working within a team, so be prepared to discuss your teamwork experiences. Share stories that highlight your ability to collaborate and contribute to group success, as this will demonstrate that you're a great fit for their team-oriented environment.