Getlink is seeking an experienced Passenger Customer Service Manager to lead our UK Passenger Customer Service operation. This leadership role focuses on delivering a safe, efficient and seamless customer experience while ensuring operational excellence.
You will lead a team of Passenger Customer Service Leaders, influence operational strategy and drive continuous improvement across the UK operation, working with cross-border teams to maintain high standards of customer care.
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Head of Passenger Customer Service UK - Lead & Elevate in Folkestone employer: Getlink
Getlink is an exceptional employer that prioritises the development of its employees through a culture of continuous improvement and operational excellence. Located in a dynamic environment, we offer competitive benefits, a strong focus on safety and compliance, and ample opportunities for professional growth within our technical teams. Join us to be part of a forward-thinking organisation that values your contributions and fosters a collaborative work atmosphere.