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- Tasks: Join our team to service life-saving medical equipment and make a real difference.
- Company: Getinge, a leading manufacturer of medical devices dedicated to saving lives.
- Benefits: Competitive salary, flexible working, private healthcare, and career progression opportunities.
- Why this job: Be part of a passionate team that values innovation and teamwork in healthcare.
- Qualifications: Recognised qualification in Electrical/Electronic/Mechanical Engineering and fieldwork experience.
- Other info: Enjoy a supportive environment with a focus on personal and professional development.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Location: Derby, GB / London, GB
Remote Work: Field
With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life‑saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
We are looking for a dedicated Service Engineer to contribute towards our ACT and SWP service team across the South East with the ideal candidate being based around the Dartford area for easy access into London.
Getinge is a well‑respected Original Equipment Manufacturer (OEM), saving lives through the manufacture and maintenance of a range of medical devices and solutions. Our Service Team is at the forefront of our business, responsible for routine servicing, testing and repairing of our equipment in hospitals and facilities throughout the UK and Ireland.
You will have the opportunity to make a difference by utilising your technical knowledge and skills to ensure the smooth operation of our machines in the field, representing the business and building relationships with customers and colleagues to deliver the best possible service.
This is a field‑based role and you will need to be a self‑starter with experience of managing your own workload. Although you will be mostly working independently, you will be supported by regular contact with the Service Office, Service Managers and our Technical Services Department which has direct access to Getinge manufacturing sites and a wealth of technical know‑how and expertise.
The successful candidate will have a background and relevant qualifications in Mechanical or Electronic Engineering. Comprehensive training on Getinge’s equipment will be provided by our dedicated in‑house training team. Through our Career Progression Pathway, all Engineers have their development assessed bi‑annually against our bespoke Engineer competency‑based banding structure – meaning that the more you learn and develop, the more you will be rewarded.
Day to day responsibilities will include:
- Dealing with customers, demonstrating first class interpersonal skills in a courteous and professional manner at all times
- Carrying out routine testing of Getinge equipment to the relevant standards and undertaking mechanical servicing of equipment
- Problem solving, combining initiative with a practical and logical approach to all aspects of the job
- Electrical / mechanical fault finding of equipment
- Calibration of equipment, where necessary, reporting all faulty equipment or equipment out of calibration to the Line Manager
- Maintaining and monitoring adequate stock levels of spare parts in order to be able to respond to call‑outs in a timely manner
- Producing quality service documentation for submission to the customer
- Maintaining regular communication with the internal Service Department, Technical Department and Service Managers.
- Following the correct returns and non‑conformance report procedures at all times
- Organising and prioritising a continuously changing workload, ensuring that all customers’ calls and enquiries are responded to quickly and effectively
- Producing accurate and timely written/electronic reports, as and when required/requested.
- Providing Validation reports in specified time frames.
- Assisting team members as and when required/requested.
- Providing sales leads to relevant Service/Sales Managers
- Observing and complying with Quality System duties and responsibilities at all times
- Observing and complying with company and on‑site Health & Safety requirements at all times
Who you are
At Getinge, we are looking for passionate individuals, who are agile, resilient, take responsibility for their development and focus on achieving excellence. We provide an environment for Forward Thinkers, Game Changers and Team Players to thrive in. If you enjoy collaboration and working in diverse and international teams, never compromise on quality and always act responsibly remembering that our customers come first, we would love to hear from you.
What you need
- A recognised qualification in Electrical / Electronic / Mechanical Engineering (such as City & Guilds Levels 1 & 2 or an equivalent qualification)
- Experience of field‑based work
- IT skills including Microsoft Office; experience of using CRM systems such as GForce
- A strong work ethic and first‑rate organisational skills
- A positive attitude towards working as part of a team and on own initiative, and a willingness to travel and work away from home where necessary
- Flexibility and the ability to adapt under pressure in a dynamic and changing environment
- Excellent communication skills and a desire to deliver the best possible service to customers
What we offer
We offer a competitive compensation and benefits package, to ensure we support your well‑being and goals. We understand that a healthy work‑life balance is important, so we offer a flexible approach to working patterns as well as a range of enhanced family friendly policies.
Along with a competitive salary and clear progression scheme, we offer private healthcare, travel and subsistence allowance, engineers’ bonus scheme, shopping discounts through Perkbox, and an Employee Assistance Programme. We have achieved the Better Health at Work Scheme Silver Award, through providing a range of resources, meetings, activities and training to employees to support their physical and mental health and wellbeing.
To help meet our goals of becoming CO2 neutral by 2025, we travel only if we must. In this role, you will be required to travel up to 80% to meet the requirements of your role.
As part of our commitment to sustainability, we provide our field service engineers with an electric company vehicle and home charging point.
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimise workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
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Service Engineer - South East, UK employer: Getinge
Contact Detail:
Getinge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer - South East, UK
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Getinge. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching Getinge’s products and services. Show your passion for life-saving technology and how your skills can contribute to their mission. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice your problem-solving skills! As a Service Engineer, you’ll need to think on your feet. Try mock scenarios or case studies related to mechanical and electronic issues to sharpen your approach.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Getinge.
We think you need these skills to ace Service Engineer - South East, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Engineer role. Highlight your relevant qualifications in Mechanical or Electronic Engineering and any field-based experience you have. We want to see how your skills align with what we do at Getinge!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for life-saving technology and how you can contribute to our team. Be sure to mention your problem-solving skills and ability to work independently, as these are key for this role.
Showcase Your Communication Skills: Since you'll be dealing with customers and colleagues, it's important to demonstrate your excellent communication skills. In your application, give examples of how you've effectively communicated in past roles, especially in challenging situations.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. We can’t wait to hear from you!
How to prepare for a job interview at Getinge
✨Know Your Tech
Brush up on your knowledge of mechanical and electronic engineering principles. Be ready to discuss specific equipment you've worked with, especially in a field-based context. This will show that you can hit the ground running and understand the technical aspects of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous roles. Think about times when you had to troubleshoot equipment or manage a heavy workload. Highlighting your initiative and logical approach will resonate well with the interviewers.
✨Demonstrate Your Interpersonal Skills
Since this role involves dealing with customers, practice articulating how you maintain professionalism and courtesy under pressure. Share experiences where you built strong relationships with clients or colleagues, as this is key to delivering excellent service.
✨Be Ready to Discuss Flexibility
The job requires adaptability in a dynamic environment. Prepare to talk about situations where you've successfully adjusted to changing priorities or unexpected challenges. This will show that you're a team player who can thrive in Getinge's fast-paced setting.
