At a Glance
- Tasks: Service and repair life-saving medical equipment while building strong customer relationships.
- Company: Join Getinge, a global leader in healthcare technology with a mission to save lives.
- Benefits: Competitive salary, flexible working, and opportunities for personal and professional growth.
- Other info: Dynamic role with a supportive team and a chance to work in various locations.
- Why this job: Make a real difference in healthcare by ensuring vital equipment is operational and safe.
- Qualifications: City & Guilds Levels 1 & 2 in engineering or equivalent; experience in medical field preferred.
The predicted salary is between 31500 - 38500 £ per year.
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- Field Service Engineer - Surgical Workflows
- Remote Work: Field
- With a passion for life
Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally.
At Getinge we exist to make life-saving technology accessible for more people.
To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.
Are you looking for an inspiring career? You just found it.
- Field Service Engineer - Surgical Workflows
- Territory Covered - Oxford area base to cover South West and Midlands
Job Purpose
To effectively carry out routine service, testing and repair on a range of Getinge products, establish and maintain good customer relations by demonstrating a professional approach to work.
Key duties and responsibilities
- To cultivate a positive rapport with the customer, demonstrating first class interpersonal skills in a courteous and professional manner at all times.
- To carry out mechanical servicing of equipment.
- To carry out routine testing of Getinge equipment to the relevant standards as stated in terms and conditions of the client’s contract.
- To carry out electrical/mechanical fault finding of equipment.
- To carry out calibration of equipment, where necessary.
- To maintain adequate stock levels of spare parts, completing stock checks when required.
- To produce quality documentation for submission to the customer.
- To maintain regular communication with the internal Service Department.
- To ensure the company equipment is being used and looked after correctly and that it is kept in a safe condition. To report all faulty equipment or equipment out of calibration.
- To ensure that correct returns and non-conformance report procedures are followed.
- To organise and prioritise a continuously changing workload, ensuring that all customers’ calls and enquiries are replied to.
- To ensure safe and tidy working including use of protective footwear, work wear and PPE where required for local site working rules.
- To problem solve, combining initiative with a practical and logical approach to all aspects of the position.
- To provide sales leads to Service/Sales Manager
- To produce reports using company used software.
- To submit accurately completed expense claim forms, with supportive documentation, on time.
- To maintain telephone contact with the office on a regular basis and with line manager.
- To assist the team members as and when required/requested.
- To undertake any other duties as and when required.
Quality System Duties and Responsibilities
- To observe the company rules for employees.
- To read and comply with current relevant legislative documentation.
- To observe the company policy on Health & Safety at Work.
- To observe the company policy and procedures on Quality Management Systems.
- To co-operate readily, politely and amicably with other company personnel.
Qualifications
- Minimum City & Guilds Levels 1 & 2 or an equivalent qualification in electrical and/or mechanical engineering.
- Experience as Field Service Engineer desirable, ideally within a medical industry.
- Good knowledge of computer hardware and software.
- Good knowledge of Mechanics, Electrics, Electronics and Hydraulics is desirable.
- Knowledge/experience
- Previous knowledge and experience of service/testing medical devices to the appropriate standards.
- Previous experience in a maintenance/service engineer environment preferably within the medical industry.
- Position ideally suited to Ex-forces engineers.
- Self-motivated.
- Flexible and able to adapt under pressure in a dynamic and changing environment.
- Genuine interest in people and be able to deal with customers in a friendly manner.
About us
With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows.
The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science.
Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.
Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.
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Field Service Engineer - Surgical Workflows employer: Getinge
Quadralene is an exceptional employer located in Derby, offering a dynamic work environment where safety, efficiency, and quality are paramount. With a strong focus on employee development and continuous improvement, the company fosters a culture of collaboration and accountability, ensuring that every team member has the opportunity to grow and excel in their roles. The commitment to operational excellence and compliance with industry standards makes Quadralene a rewarding place to build a meaningful career in manufacturing.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Surgical Workflows
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Getinge as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Getinge and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Getinge’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service Engineer - Surgical Workflows
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Getinge, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Getinge, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Getinge.
How to prepare for a job interview at Getinge
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Getinge offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Getinge but also helps you get a feel for whether you’d thrive in that environment.
