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For Companies At a Glance
- Tasks: Lead strategic projects and drive operational excellence in a fast-paced environment.
- Company: GetHarley, a pioneering skincare platform transforming healthy ageing.
- Benefits: 33 days annual leave, private medical coverage, team socials, and discounted products.
- Why this job: Shape the future of a scaling business and make a real impact.
- Qualifications: 3+ years in management or consultancy, strong financial literacy, and collaborative skills.
- Other info: Join a diverse team committed to personal development and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
About GetHarley
GetHarley empowers people to look, feel and be their best selves - at every age. We are the first platform to combine technology with the human instinct and experience of a Clinician to deliver a deeply personalized and effective experience. Our company is transforming the skincare and healthy ageing experience as we know it. Launched in May 2019, we are backed by top-tier venture capitalist firms, raising $52 million in our funding to date. Currently, at ~50 employees and growing, we are an award-winning, fast-paced business, growing triple-digits year over year with no market competition. Today, we empower over 1000 clinicians to increase their skincare product sales and drive patient loyalty via the GetHarley platform and we plan to grow this significantly in the coming year. We are looking for ambitious, dynamic, kind people to help us continue to scale.
About The Role
We are looking for a high-calibre Chief of Staff to partner closely with our COO. This is a high-impact, high-visibility role at the centre of the business. You will operate across Strategic projects, Finance, Compliance, People, Operations and cross-functional initiatives, ensuring alignment, execution rigour and decision clarity. You will act as a strategic thought partner and execution lead, translating priorities into action and driving projects through to completion. This role requires sound operational sharpness, financial literacy, and the maturity to handle confidential and sensitive matters with discretion.
Key Responsibilities
- Execution and Priority Management
- Proactively identify and resolve high-priority issues before they escalate
- Take ownership of urgent, cross-functional problems to reduce direct COO involvement
- Operate with minimal direction, stepping into ambiguity and driving clarity
- Lead and deliver high-impact projects across Operations, Account Management, Finance, Compliance, Concierge, People and Operations
- Drive improvements in efficiency and governance, reporting cadence and operating rhythm as we scale
- Ensure alignment between strategic roadmap and operational delivery
- Partner closely with Finance on forecasting, budgeting, cost control and performance tracking
- Conduct market mapping and commercial analysis to support expansion or partnership decisions
- Act as connective tissue across teams, improving communication and accountability
- Facilitate leadership meetings and ensure follow-through on decisions
- Handle sensitive organisational and performance matters with discretion
About you
- 3+ years in management or financial consultancy, ideally with exposure to finance or operational transformation
- Additional 2~3 years experience in a high-growth tech or startup environment
- Relevant Bachelor’s / Master’s degree or equivalent experience
- High financial literacy with ability to read and interpret financial statements confidently
- Structured thinker with strong analytical and problem-solving skills
- Naturally collaborative with the ability to influence without authority
- Comfortable operating in ambiguity and under pressure
- Exceptional integrity and ability to manage confidential information
- Clear communicator with executive presence
Why This Role
This is an opportunity to sit at the centre of a scaling business and shape how it operates. You will gain exposure to board-level thinking, investor dynamics, financial strategy and organisational design. For someone ambitious and commercially minded, this role offers steep learning curves and meaningful impact.
Why GetHarley
It’s an exciting challenge. No two days are the same! We are an ambitious company that move fast and hustle. You are making a difference. We are empowering our practitioners and supporting our patients' skincare goals. Growth opportunities. We take personal development seriously and support your growth ambitions.
What we can offer you
- 33 days of annual leave
- Private medical coverage
- Regular team socials
- Discounted skincare products
- Monthly all-company GetTogethers
- Seasonal merch drops
- Laptop provided
GetHarley is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. We want to leverage this diversity by building an inclusive culture where everyone is respected, can be themselves and strive to be their best. That way we can build a better future for our employees, our patients and practitioners.
Chief of Staff in London employer: GetHarley
Contact Detail:
GetHarley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chief of Staff in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at GetHarley or similar companies. A friendly chat can open doors and give you insights that might just help you land that Chief of Staff role.
✨Tip Number 2
Prepare for the interview by understanding GetHarley's mission and values. Show us how your skills align with our goals in skincare and healthy ageing. We love candidates who are genuinely passionate about what we do!
✨Tip Number 3
Practice your problem-solving skills! As a Chief of Staff, you'll need to tackle high-priority issues. Think of examples from your past where you've successfully navigated challenges and be ready to share them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining the GetHarley team and making a difference.
We think you need these skills to ace Chief of Staff in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role and the company shine through. We want to see that you’re genuinely excited about the opportunity to help us empower people in their skincare journey.
Tailor Your CV: Make sure your CV is tailored to highlight your experience relevant to the Chief of Staff role. We love seeing how your skills in management, finance, and operations can directly contribute to our mission at GetHarley.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure you articulate your thoughts without unnecessary fluff. This will help us understand your fit for the role quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at GetHarley
✨Know the Company Inside Out
Before your interview, dive deep into GetHarley's mission and values. Understand how they empower people in skincare and healthy ageing. This knowledge will help you connect your experience to their goals and show that you're genuinely interested in being part of their journey.
✨Showcase Your Strategic Thinking
As a Chief of Staff, you'll need to demonstrate your ability to think strategically. Prepare examples from your past where you've successfully managed cross-functional projects or resolved high-priority issues. Highlight your problem-solving skills and how you can bring clarity to ambiguity.
✨Demonstrate Financial Acumen
Since financial literacy is key for this role, be ready to discuss your experience with budgeting, forecasting, and performance tracking. Bring along insights from your previous roles that showcase your ability to interpret financial statements and make data-driven decisions.
✨Emphasise Collaboration and Communication
GetHarley values collaboration, so prepare to discuss how you've worked effectively across teams in the past. Share specific instances where your communication skills helped facilitate leadership meetings or improved team accountability. This will show that you can be the 'connective tissue' they’re looking for.