At a Glance
- Tasks: Lead the strategy and delivery of digital products across multiple markets.
- Company: Join Nando's, a vibrant company focused on creating memorable experiences.
- Benefits: Competitive salary, career growth, and a chance to shape tech culture.
- Other info: Opportunity to work with a high-performing team and drive global scalability.
- Why this job: Make a real impact in a dynamic environment with innovative technology.
- Qualifications: 10+ years in product leadership and experience in digital transformation.
The predicted salary is between 70000 - 90000 € per year.
Nando's is on a journey of Changing Lives Together, creating lasting happiness for our people, our customers, and the communities we work in. Originally started in Johannesburg, South Africa, we pride ourselves on creating memorable experiences for everyone involved in Nando's: from our employees, communities, founders, and suppliers, but most importantly, our customers.
Role Purpose
The Head of Digital Products & Delivery is the accountable leader for a large and increasingly complex and business-critical portfolio of technology products, systems and services. Reporting to the Tech Director, this role holds first-hand accountability for the strategy, performance, commercial value and delivery of digital products across UKI and selected international markets. Managing a high performing team, the Head of Digital Products & Delivery will work with business stakeholders and other senior technology leaders to align product roadmaps and business outcomes to business strategy and functional priorities. You will ensure our technology estate delivers demonstrable value to the business, while shaping the future of Nando's with a product‐led, agile and internationally scalable team.
Key Responsibilities:
- Own the end‐to‐end accountability for a significant technology portfolio, including strategy, delivery, operation, performance and value realisation.
- As a member of the Technology Leadership Team collaboratively shape and drive functional initiatives.
- Support the Technology Director in representing Technology at the Leadership Team.
- Lead the strategic planning and evolution of their digital product portfolio, ensuring visible alignment to the business strategy and functional priorities.
- Balance user, operational, commercial and technical needs in shaping portfolio direction.
- Ensure demonstrable value release into the business.
- Full accountability for the price‐performance of digital products and the return on investment of their delivery.
- Drive clear articulation of technology value to the wider business.
- Lead the strategic planning of tech products, systems and services — establishing a forward‐looking, multi‐year view.
- Continuously assess portfolio health, prioritisation and commercial impact.
- Maintain accountability for roadmap delivery across multiple teams and domains.
- Remove systemic blockers and manage enterprise‐level risk.
- Develop and maintain a strong understanding of technology fundamentals to effectively lead engineers, architects, product managers, quality engineers, UX designers and vendors.
- Ensure scalable, secure and resilient product architecture in partnership with engineering leadership.
- Ensure all products are designed, implemented and run with appropriate cybersecurity controls and adhere to all relevant legal and regulatory requirements including data protection and PCI.
- Evolve from running capabilities solely for UKI to delivering selected capabilities across multiple markets, globally.
- Ensure global scalability is considered in portfolio decisions.
- Stay ahead of industry trends, emerging technologies and innovation.
- Evolve and enhance the product operating model including structure, roles, governance and communities.
- Drive capability development across the product discipline.
- Line manage, coach and grow Product Managers and Delivery Leads.
- Lead recruitment strategy, team mobilisation and succession planning.
- Shape and strengthen product career pathways.
- Partner with senior business stakeholders to align roadmaps to business outcomes and co‐own value delivery.
- Foster strong cross‐functional collaboration across Tech and the wider business.
- Surface, articulate and evidence the value added by technology.
- Play a leading role in shaping Tech culture and supporting broader business transformation.
The candidate should possess / be:
- Enterprise‐level Product Strategy
- Portfolio & Value Management
- Commercial & Financial Acumen
- Strong understanding of Technology Fundamentals
- Scaled Agile & Modern Product Delivery
- Service Management & Product Support Models
- Vendor & Third‐Party Management
- Data & Insight‐led Decision Making
- Organisational Design & Capability Building
- Senior Stakeholder Influence
- People Leadership & Coaching
Experience:
- 10+ years in senior product, technology or delivery leadership roles
- 5+ years leading and developing senior managers
- Experience leading large, complex and business‐critical technology portfolios
- Proven experience in organisations undergoing digital transformation
- Experience delivering products/services across multiple markets desirable
- Relevant domain knowledge (Operations, Customer, People, Enterprise, Technology Platforms) advantageous but not essential
Head of Digital Products & Delivery in London employer: Getecube
Nando's is an exceptional employer, offering a vibrant work culture that prioritises the well-being and growth of its employees. Located in Putney, the company fosters a collaborative environment where innovation thrives, providing ample opportunities for professional development and career progression. With a commitment to creating memorable experiences for both staff and customers, Nando's stands out as a place where you can make a meaningful impact while enjoying competitive benefits and a supportive team atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital Products & Delivery in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the digital space. We want you to walk in with confidence, ready to discuss how your experience aligns with their goals and how you can contribute to their journey of Changing Lives Together.
✨Tip Number 3
Showcase your skills through practical examples. When discussing your experience, use specific instances where you’ve led successful projects or teams. We love hearing about real-life scenarios that demonstrate your ability to manage complex portfolios and drive value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who are ready to make an impact in the tech world.
We think you need these skills to ace Head of Digital Products & Delivery in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Digital Products & Delivery role. Highlight your experience in managing complex technology portfolios and how it aligns with Nando's mission of creating memorable experiences.
Showcase Your Leadership Skills:We want to see your people leadership abilities shine through! Share examples of how you've coached and developed teams, especially in a tech environment. This will help us understand how you can lead our high-performing team.
Demonstrate Your Strategic Thinking:In your application, emphasise your experience in strategic planning and portfolio management. We’re looking for someone who can align product roadmaps with business outcomes, so make sure to include relevant examples.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Nando's.
How to prepare for a job interview at Getecube
✨Know Your Digital Products Inside Out
Before the interview, dive deep into Nando's digital products and services. Understand their current offerings, recent updates, and how they align with the company's mission of creating memorable experiences. This knowledge will help you articulate how your experience can enhance their portfolio.
✨Showcase Your Leadership Style
As a candidate for the Head of Digital Products & Delivery, it's crucial to demonstrate your leadership approach. Prepare examples of how you've successfully managed high-performing teams and navigated complex projects. Highlight your ability to coach and develop talent, as this role involves nurturing future leaders.
✨Align with Business Strategy
Familiarise yourself with Nando's business strategy and how technology plays a role in achieving their goals. Be ready to discuss how you would ensure that the digital product roadmap aligns with business outcomes and delivers tangible value. This shows you're not just tech-savvy but also commercially minded.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think about challenges you've faced in previous roles, particularly in digital transformation or managing complex portfolios. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
