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For Companies At a Glance
- Tasks: Support client success and drive revenue through strong relationships and effective communication.
- Company: Join GetBusy, a fast-growing software company with a fun and passionate culture.
- Benefits: Full-time role with training, career development, and flexible working options.
- Why this job: Make a real impact by helping clients thrive with innovative software solutions.
- Qualifications: Strong communication skills and a proactive attitude; experience in account management is a plus.
- Other info: Be part of a motivated team that values diversity and inclusion.
The predicted salary is between 30000 - 42000 £ per year.
We’re building a company where passionate, high-performing people do their best work - and love doing it. We work hard, build software that makes a difference, and have a lot of fun doing it.
About Us
GetBusy is a fast-growing, future-focused global software company, listed on the London Stock Exchange (LON:GETB). Our group company mission: to make people productive and happy. Our flagship platform, Virtual Cabinet, powers secure document management and client collaboration across dozens of sectors, from construction to insurance — including 27 of the UK’s Top 100 accounting firms and 22 in ANZ.
Our Vision
To redefine the future of workplace productivity through intelligent software.
Our Mission
To help people do exceptional work with less effort - by building products that remove friction and unlock productivity.
Our Purpose
Time is life’s most valuable asset. We help people reclaim it - by eliminating the admin, noise and blockers that get in the way of doing great work.
Our Values
- Keep It Simple – We cut through complexity to make things clear.
- Show Grit And Make It Happen – We persevere when things get tough and stay focused on outcomes.
- Every Customer Experience Must Include a Smile – We put customers at the heart of everything we do.
- Data informed, Insight Driven – We make decisions based on a combination of data, expertise, and judgment.
- Collaborate to Elevate – We work across boundaries, listen generously, and win together.
- Experiment to Innovate – We move fast, test boldly, and learn quickly.
- Act like it’s yours – We take ownership of outcomes.
The Role
As a Junior Account Manager, you will support the success, retention and commercial growth of our clients. Alongside building strong relationships and ensuring customers get value from our products, you will play an active role in driving revenue from your interactions with clients. This includes identifying where our solutions can solve more of a client’s challenges, confidently positioning the right products and services, and supporting sales activity across your accounts.
Responsibilities
- Maintaining regular communication with clients through phone calls, emails and follow ups.
- Building strong relationships with clients, understanding their needs and identifying opportunities to upsell or expand usage.
- Helping identify potential opportunities for clients to increase value or adopt additional features.
- Assisting with CRM updates, record keeping and ensuring customer information is accurate.
- Delivering product demonstrations and training with support from the team.
- Helping resolve customer queries by liaising with internal teams.
- Gradually taking on more responsibility as your product knowledge and confidence grow.
- Assisting with opportunity management such as drafting quotes, preparing proposals or following up on open opportunities.
- Proactively engaging clients who show signs of reduced usage or risk to help retain and stabilise the account.
The Team
The talented Account Management team understand the importance of our commitment to our clients and their success. With a suite of products available to them they identify and generate new revenue opportunities from existing clients.
Things you will struggle without
- Excellent telephone manner
- Excellent communication and interpersonal skills
- Team Player
- Ability to stay organised and composed during busy periods with client interactions
- Ability to articulate client requirements internally.
- Ability to communicate products and services to clients individually and on mass.
- Ability to work autonomously
What Will Give You An Edge
- CRM Experience
- Passion for Technology
- Previous Sales/Account Management/Customer Success experience
- Curiosity for using AI to improve the way you work.
Personal attributes
- Hands-on approach with a flexible and positive attitude
- Excellent communication and inter-personal skills
- Strong attention to detail
- Proactive and self-driven, with a strong sense of accountability
- Desire and ability to learn quickly on the job
- Pride and ownership in their work
- Comfortable working in the office regularly, with remote flexibility when needed
GetBusy is committed to creating a diverse, inclusive workplace where everyone feels valued and empowered.
Junior Account Manager in Cambridge employer: GetBusy plc
Contact Detail:
GetBusy plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager in Cambridge
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Show us you’re genuinely interested in what we do, especially our flagship platform, Virtual Cabinet!
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills can help us achieve our mission of making people productive and happy. Confidence is key!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in our minds and show us you’re really keen on the role.
We think you need these skills to ace Junior Account Manager in Cambridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping clients and making a difference with our products.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant experiences and skills that align with the Junior Account Manager role. We love seeing how your background fits into our mission!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to understand your qualifications and motivations.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at GetBusy plc
✨Know Your Stuff
Before the interview, make sure you understand GetBusy's products, especially Virtual Cabinet and Workiro. Familiarise yourself with their features and how they benefit clients. This will help you confidently discuss how you can support customer success and drive revenue.
✨Show Your Communication Skills
As a Junior Account Manager, strong communication is key. Practice articulating your thoughts clearly and concisely. You might even want to role-play common client scenarios with a friend to get comfortable with handling questions and concerns.
✨Demonstrate Your Proactivity
GetBusy values a proactive approach. Think of examples from your past experiences where you took initiative to solve problems or improve processes. Be ready to share these during the interview to show you’re a go-getter who can drive results.
✨Emphasise Teamwork
Collaboration is crucial in this role. Prepare to discuss how you've worked effectively in teams before. Highlight any experiences where you’ve contributed to group success, as this aligns with GetBusy’s value of 'Collaborate to Elevate'.
