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For Companies At a Glance
- Tasks: Lead a dynamic dental clinic, ensuring top-notch patient experiences and driving team performance.
- Company: Modern private dental clinic focused on high-quality care and patient-first experiences.
- Benefits: Competitive salary, professional development, and a supportive team environment.
- Why this job: Make a real impact in a premium clinic while enhancing your leadership skills.
- Qualifications: 2+ years in dental practice management with strong sales and organisational skills.
- Other info: Join a vibrant team dedicated to excellence in patient care and operational success.
The predicted salary is between 36000 - 60000 £ per year.
Our client is a modern private dental clinic delivering high-quality care with a premium, patient-first experience. They are hiring a commercially minded Practice Manager to lead day-to-day operations, drive team performance, and consistently convert enquiries into bookings and treatment acceptance. This role is ideal for someone with strong dental practice management experience who is highly organised, and confident leading a sales-focused front-of-house and patient journey.
The Role
- You will be accountable for clinic performance across:
- Reception and patient journey.
- Diary utilisation and capacity planning.
- Conversion rates (enquiries → consultations → treatment).
- Team standards, training, and accountability.
- Operational compliance and smooth daily execution.
Key Responsibilities
- Operations and Leadership:
- Lead the reception/admin team and keep the clinic running to a premium standard.
- Own the daily schedule - appointment flow, clinician utilisation, and minimal downtime.
- Implement and maintain SOPs, checklists, and high-performance routines.
- Manage stock, labs, suppliers, and service contracts.
- Drive booking conversion from calls, WhatsApp, website leads, and walk-ins.
- Ensure follow-up systems are executed daily (no lead left behind).
- Track and improve treatment acceptance through confident patient coordination.
- Coach the team on scripts, objection handling, and premium patient communication.
- Monitor key performance metrics and report weekly performance with action plans.
- Recruit, train, and performance-manage reception and admin team members.
- Run daily huddles and weekly reviews.
- Promote a calm, professional, accountable clinic environment.
- Ensure smooth compliance with clinic standards (policies, records, protocols).
- Work with leadership to maintain quality, audits, and governance routines.
Requirements (Must Have):
- Minimum 2+ years as a Dental Practice Manager or senior dental management role.
- Strong understanding of private dentistry operations and patient journey.
- Proven ability to increase conversion, fill diaries, and drive sales outcomes.
- Highly organised with excellent attention to detail and follow-through.
- Confident communicator (phone, WhatsApp, email, in-person).
- Comfortable leading a team and holding standards firmly.
- Experience in a premium/private clinic environment (London preferred).
- Knowledge of Dental Software (DENTALLY) / CRM systems.
- Experience implementing scripts, scorecards, and performance dashboards.
How to Apply
Apply with your CV and a short Cover Note answering:
- Your dental management experience (clinic type, team size).
- One example of how you improved conversions/diary utilisation.
- Your notice period and availability.
Language: Portuguese and Spanish (preferred).
Dental Practice Manager employer: Get Staffed Online Recruitment
Contact Detail:
Get Staffed Online Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Practice Manager
✨Tip Number 1
Get to know the clinic inside out before your interview. Familiarise yourself with their patient journey and how they handle enquiries. This will help you speak their language and show that you're genuinely interested in their operations.
✨Tip Number 2
Practice your pitch! Be ready to discuss your past experiences in dental practice management, especially how you've driven conversions and improved team performance. We want to hear about your successes, so make them shine!
✨Tip Number 3
Don’t just wait for the interview; reach out! Connect with current or former employees on LinkedIn to get insights about the clinic culture and expectations. This can give you a leg up and help you tailor your approach.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about landing the role.
We think you need these skills to ace Dental Practice Manager
Some tips for your application 🫡
Show Off Your Experience: When you're writing your CV and cover note, make sure to highlight your dental management experience. We want to see the types of clinics you've worked in and the size of your teams. This helps us understand how you fit into our premium, patient-first environment.
Be Specific About Your Achievements: Don't just say you improved conversions or diary utilisation; give us a solid example! We love numbers and results, so share how you made a difference in your previous roles. This will really help us see your impact and potential.
Keep It Professional Yet Personal: While we appreciate professionalism, we also want to get a sense of who you are. Use a friendly tone in your cover note, but keep it relevant to the role. Show us your personality while still focusing on your skills and experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for both of us!
How to prepare for a job interview at Get Staffed Online Recruitment
✨Know Your Stuff
Make sure you brush up on your dental practice management knowledge. Understand the ins and outs of patient journeys, diary utilisation, and conversion rates. Being able to discuss these topics confidently will show that you're the right fit for the role.
✨Showcase Your Achievements
Prepare specific examples from your past experience where you've successfully improved conversions or optimised diary utilisation. This will not only highlight your skills but also demonstrate your ability to drive results in a similar environment.
✨Practice Makes Perfect
Rehearse common interview questions related to team leadership and operational compliance. Think about how you would coach your team on scripts and objection handling. The more you practice, the more confident you'll feel during the actual interview.
✨Ask Insightful Questions
Prepare thoughtful questions about the clinic's current challenges and goals. This shows your genuine interest in the role and helps you understand how you can contribute to their success. Plus, it gives you a chance to assess if the clinic aligns with your values.
