At a Glance
- Tasks: Provide essential admin support to enhance housing services and community impact.
- Company: Join a vibrant team dedicated to making a difference in people's lives.
- Benefits: Flexible part-time hours, supportive environment, and the chance to contribute to your community.
- Why this job: Make a real difference while developing valuable skills in a rewarding role.
- Qualifications: Strong organisational skills and a passion for customer service.
- Other info: Opportunity to work closely with various teams and gain diverse experience.
The predicted salary is between 13 - 16 £ per hour.
Are you an organised, customer-focused professional looking to make a real difference in people's lives? Our client is seeking a dedicated Housing Administrator to join their very vibrant team and play a major role in delivering efficient, high-quality services. If you would like to make a difference and contribute to the community and surrounding areas, they would love to hear from you.
The Role
As a Housing Administrator, you will provide administrative support ensuring effective income maximisation through good management of voids (unoccupied accommodation), lettings and rent arrears management. You will be in regular liaison with the Asset Team amongst other governing bodies to ensure property maintenance, rent collection, housing benefits and other relatable functions.
Key Responsibilities
- Provide office administrative support for Housing Management functions.
- Managing incoming calls and handling all general tenant and new applicant enquiries.
- Note taking at relevant meetings if required e.g. lettings panel, hardship fund panel, meetings with other agencies and tenant meetings.
- Update tenant records with new information, documents, communications while ensuring GDPR compliance.
- Accurate data inputting onto the Housing Management System.
- Update external systems to advertise voids.
- Creating tenancy and housing enquiry packs.
Housing Administrator Part-Time in Croydon employer: Get Staffed Online Recruitment
Contact Detail:
Get Staffed Online Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Administrator Part-Time in Croydon
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing sector or related fields. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for those interviews! Research the company and its values, especially how they contribute to the community. Show them you’re not just another candidate but someone who genuinely cares about making a difference.
✨Tip Number 3
Practice your communication skills. As a Housing Administrator, you'll be handling calls and tenant enquiries. Role-play with a friend to get comfortable with common questions and scenarios you might face.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Let’s get you that job!
We think you need these skills to ace Housing Administrator Part-Time in Croydon
Some tips for your application 🫡
Show Your Organisational Skills: As a Housing Administrator, being organised is key! Make sure your application highlights your ability to manage multiple tasks efficiently. Use examples from your past experiences to show how you’ve kept things running smoothly.
Customer Focus is Crucial: We want to see that you’re all about the customer! In your application, share instances where you’ve gone above and beyond for clients or tenants. This will show us that you understand the importance of providing top-notch service.
Attention to Detail Matters: Accuracy is vital in this role, especially when it comes to data inputting and managing tenant records. Make sure your application is free from typos and errors, and consider mentioning any experience you have with data management or compliance.
Apply Through Our Website: We’d love to hear from you, so make sure to apply through our website! It’s the best way for us to receive your application and get you into our system quickly. Plus, it shows you’re keen on joining our vibrant team!
How to prepare for a job interview at Get Staffed Online Recruitment
✨Know Your Stuff
Familiarise yourself with the key responsibilities of a Housing Administrator. Understand how income maximisation works, and be ready to discuss your experience with managing voids and rent arrears. This shows you’re not just interested in the role but also prepared to make a real impact.
✨Show Off Your Organisational Skills
Since this role requires strong organisational abilities, come prepared with examples of how you've successfully managed multiple tasks or projects in the past. Whether it’s handling tenant enquiries or updating records, demonstrate your knack for keeping things running smoothly.
✨Be Customer-Focused
This position is all about making a difference in people’s lives, so highlight your customer service skills. Share specific instances where you’ve gone above and beyond for clients or tenants, showing that you genuinely care about their needs and experiences.
✨Prepare for Teamwork Questions
You’ll be liaising with various teams, so expect questions about collaboration. Think of examples where you’ve worked effectively with others, especially in administrative settings. This will show that you can thrive in a vibrant team environment.