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- Tasks: Drive sales and perform mobile phone repairs while engaging with customers.
- Company: Join a well-established mobile phone solutions company with a strong presence.
- Benefits: Competitive salary, commission opportunities, 28 days holiday, and pension scheme.
- Why this job: Combine your passion for tech with sales in a fun, dynamic environment.
- Qualifications: Tech-savvy, great customer service skills, and a can-do attitude.
- Other info: Full training provided, with excellent career growth potential.
Our client has an exciting and rewarding opportunity for a highly target driven Sales and Repairs executive to join their small dedicated in store team in Braintree. This is a full time permanent position and will see you joining a well-established and growing mobile phone solutions company.
ABOUT OUR CLIENT
The store forms part of a network of over fifty stores UK wide and they have a busy call centre in Bracknell and two successful retail trading websites. One of their easily recognizable brands has been an established phone retailer, trading on the High Street since the 1990s. Approaching a customer base of nearly half a million, they have contracts with major network operators such as Three and Vodafone and believe in offering their customers the absolute best customer service at fantastic prices.
THE ROLE
Working within a small team you will be responsible for ensuring that you seek opportunities to promote the company brand locally by delivering multiple sales activities, including reaching out to previous and existing customers by phone to promote and sell products and services. You will be promoting services including mobile phone deals, broadband and Sky TV, whilst also having the opportunity to use your local knowledge and intuition to identify other ways to attract new customers locally. You will also be responsible for selling and completing mobile phone repairs (full training will be given). You will work 5 days a week, between Monday and Saturday 8.45 - 5.45 pm.
Main Responsibilities:
- Generate gross profit for the store through multi-channel proactive sales activity, including outbound calling to existing customers.
- Responsible for diagnosing and fixing faults on phones and tablets. This will involve, where necessary, replacing parts, testing and reassembling phones.
- Contribute to your store's success by bringing to life their ethos of sales and customer advice, providing first-class service.
- You will be responsible for ensuring compliance standards are always met.
- Participate in training and keep up to date with all products, services, and promotions.
- Engage with customers in genuine, enjoyable conversations to understand their needs.
- Achieve daily, weekly, and monthly sales targets.
- Take pride in the appearance of the store, and ensure existing and prospective customers feel welcome.
The ideal candidate:
- Passionate for all things tech, and the latest mobile handsets.
- Have a great history of providing great customer service to a variety of customers.
- Confident and able to build rapport quickly, understanding their customer needs.
- Have excellent communication skills and experience of working alone as well as part of a team, achieving targets and key performance indicators, with a can-do attitude.
- Desirable would be experience of working within a fast-paced proactive sales environment or have worked in an outbound sales environment or within the telecommunications industry.
SALARY / BENEFITS / HOURS:
- Basic Salary: Depending on experience, salaries start at the national minimum wage as detailed below:
- If age is 21 or over the full-time salary is £26,500 based on a 40 hour week.
- If aged 18 - 20 the full time salary is £22,568 based on a 40 hour week.
- In addition to this there will be a chance to earn commission based on target achievement and other opportunities for additional sales incentives.
- 28 days holiday per annum including normal bank holidays.
- Pension - further details can be provided at interview.
If you feel you are the right candidate for the role, then please click ‘apply' now! Our client would love to hear from you.
Sales and Repair Executive in Braintree employer: Get Staffed Online Recruitment
Contact Detail:
Get Staffed Online Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Repair Executive in Braintree
✨Tip Number 1
Get to know the company inside out! Research their products, services, and customer service ethos. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Whether it's over the phone or face-to-face, being able to confidently communicate your skills and how they align with the role is key. Role-play with a friend or in front of a mirror to nail it.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to the mobile phone industry. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Sales and Repair Executive in Braintree
Some tips for your application 🫡
Show Your Passion for Tech: Make sure to highlight your love for all things tech in your application. We want to see that you’re excited about mobile phones and the latest gadgets, as this enthusiasm will shine through in your role!
Tailor Your Experience: When writing your application, focus on your previous customer service and sales experience. We’re looking for candidates who can build rapport quickly and understand customer needs, so share specific examples that demonstrate these skills.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us see your communication skills right from the start!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Get Staffed Online Recruitment
✨Know Your Tech
Brush up on the latest mobile phones and tech trends before your interview. Being able to discuss current models and their features will show your passion for the industry and help you connect with the interviewers.
✨Showcase Your Sales Skills
Prepare specific examples of how you've successfully met sales targets in the past. Whether it’s through outbound calls or face-to-face interactions, having concrete stories ready will demonstrate your ability to drive sales.
✨Customer Service is Key
Think of instances where you provided exceptional customer service. Be ready to explain how you identified customer needs and went above and beyond to meet them. This role is all about building rapport, so highlight your communication skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the company and its products. This shows your genuine interest in the role and helps you understand how you can contribute to the team’s success. Plus, it gives you a chance to engage with the interviewers.
