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- Tasks: Manage and grow relationships with partners in a dynamic, tech-driven environment.
- Company: Leading POS brokerage and SaaS solutions provider with a positive culture.
- Benefits: Competitive salary, flexible working, 25 days holiday, and career development opportunities.
- Why this job: Join a growing company and make an impact in the retail technology space.
- Qualifications: 3-5+ years in account management or partner success, with strong communication skills.
- Other info: Collaborative team atmosphere with exposure to cutting-edge financial technologies.
Location - Remote
Salary - £40,000 - £45,000 dependent on experience
Benefits - 25 days + Bank Holidays, laptop, phone, flexible working, remote working, supportive team with a positive culture, exciting growing company
Our client is a leading Point-of-Sale (POS) brokerage and SaaS solutions provider, connecting retailers to lenders and lenders to retailers. They partner with a wide range of financial institutions, payment processors, and technology vendors to deliver secure, scalable, and data-driven commerce solutions that help retailers grow.
The role: Our client is looking for an experienced Account Manager to oversee and develop relationships with a portfolio of broker and SaaS partners (merchants and lenders). This role combines commercial acumen, technical understanding, and relationship management skills to ensure partners get maximum value from our clients POS and SaaS offerings. The Account Manager will act as the primary point of contact for partners - driving engagement, retention, and revenue growth through proactive support, product education, and strategic collaboration.
Key Responsibilities:
- Partner Relationship Management: Build and maintain strong, long-term relationships with partners at multiple organisational levels.
- Account Growth: Identify opportunities to expand retailer usage of our clients POS and SaaS solutions, upselling and cross-selling relevant services.
- Onboarding & Implementation: Coordinate with internal teams to ensure smooth onboarding of new partners and successful product deployment.
- Performance Monitoring: Regularly review account performance, transaction data, and product adoption metrics to provide actionable insights and recommendations.
- Issue Resolution: Serve as the escalation point for operational or technical issues, ensuring prompt resolution and partner satisfaction.
- Strategic Partnership: Collaborate with product, marketing, and technical teams to align retailer needs with product development and innovation.
- Market Intelligence: Stay informed about industry trends, competitor offerings, and emerging technologies in retail payments and POS systems.
- Reporting: Prepare and present regular account reviews, including KPIs, growth opportunities, and strategic plans.
Qualifications & Skills:
- 3-5+ years of experience in account management, business development, or partner success within financial services, payments, POS, or SaaS industries.
- Strong understanding of retail operations and payment technologies.
- Proven ability to manage and grow a diverse partner portfolio.
- Excellent communication, presentation, and negotiation skills.
- Data-driven mindset with experience using CRM tools (e.g., Salesforce, HubSpot) and analytics platforms.
- Comfortable working cross-functionally with technical, sales, and support teams.
Benefits:
- Competitive salary and performance-based incentives.
- Opportunities for career development and advancement.
- Collaborative, innovative, and supportive work environment.
- Exposure to cutting-edge financial and retail technologies.
Ideal Candidate:
You’re commercially savvy, relationship oriented, and passionate about technology that transforms how retailers do business. You thrive in a fast-paced, dynamic environment and excel at balancing partner needs with business goals.
Account Manager employer: Get Staffed Online Recruitment
Contact Detail:
Get Staffed Online Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience in account management and your understanding of POS and SaaS solutions. Use real examples to demonstrate how you've driven engagement and growth in past roles.
✨Tip Number 3
Be proactive! If you see a company you want to work for, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can add value as an Account Manager. We love seeing candidates take the initiative!
✨Tip Number 4
Keep learning! Stay updated on the latest trends in retail payments and technology. This knowledge will not only help you in interviews but also show potential employers that you're passionate about the industry. Plus, check out our website for resources and job openings!
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Account Manager role. Highlight your experience in account management, especially in financial services or SaaS. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for technology and how you can help us grow our partner relationships. Be genuine and let your personality come through.
Showcase Relevant Experience: When detailing your work history, focus on achievements that demonstrate your ability to manage and grow partnerships. We love numbers, so if you’ve got metrics to back up your success, flaunt them!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Get Staffed Online Recruitment
✨Know Your Stuff
Before the interview, make sure you understand the company's POS and SaaS solutions inside out. Familiarise yourself with their key offerings and how they benefit retailers. This will help you demonstrate your commercial acumen and technical understanding during the conversation.
✨Showcase Your Relationship Skills
Prepare examples of how you've successfully built and maintained relationships in previous roles. Think about specific instances where you drove engagement or resolved issues for partners. This will highlight your ability to manage and grow a diverse partner portfolio.
✨Be Data-Driven
Since the role requires a data-driven mindset, come prepared with insights from your past experiences. Discuss how you've used CRM tools like Salesforce or HubSpot to monitor performance and identify growth opportunities. This shows you're not just about relationships but also about results.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future plans for product development or how they stay ahead of industry trends. This demonstrates your genuine interest in the role and the company, making you stand out as a candidate.
