Food and Beverage Manager - Premium Operations in Liverpool

Our client operates the city's waterfront event campus – the interconnected M&S Bank Arena and Exhibition Centre Liverpool as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. They are recruiting a Food and Beverage Manager to oversee all luxury hospitality experiences across their Sports and Entertainment business.

The F&B Manager – Premium oversees all luxury hospitality experiences, including VIP lounges, private suites, exclusive dining, and high-end bars. This role ensures an exceptional, refined and memorable food and beverage experience for sponsors, VIPs, corporate groups and high-profile guests.

The ideal candidate will have experience of:

• Premium hospitality, fine dining or high-end service environments.
• Leading teams that deliver exceptional guest service with attention to detail.
• Working collaboratively with chefs, sommeliers and service teams to create premium experiences.
• Managing commercial performance within hospitality settings.

Responsibilities include:

• Leading premium service delivery across lounges, suites and VIP areas.
• Ensuring impeccable presentation, ambience and customer experience.
• Overseeing premium beverage service, wine knowledge and curated drinks offerings.
• Managing staffing levels, service standards and guest relationships.
• Working with culinary teams on menu design and premium service planning.

Qualifications and Behaviours:

• Is polished, confident and passionate about luxury hospitality.
• A hands-on operator passionate about training and service delivery.
• Has exceptional communication and leadership skills.
• Thrives in fast-paced, high-profile event environments.
• Brings creativity, finesse and a guest first mindset.

In addition to the above, the candidate will need to be enthusiastic, like-minded and complement our client’s experienced and talented team.

Company Benefits:

• An enhanced holiday scheme, which increases with length of service.
• An excellent pension scheme is available.
• Access to a premium health care policy, which includes an employee assistant line, contributions towards a wide range of medical costs, such as dental and optical and staff discounts.
• Enhanced maternity, paternity and adoption leave schemes.
• An excellent occupational sick pay scheme.
• Free onsite parking right in the heart of the city centre.
• Employee Reward Platform.
• Agile working and flexi time policies, where appropriate and in line with business needs.
• A dedicated wellbeing strategy to support staff when at work.
• 25 Qualified Mental Health First Aiders on site.

Additional Commitments:

• Disability Confident Employer
• Member of the Fair Employment Charter
• Real Living Wage employer
• Social value impact plan – last year they contributed over £6.4m
• Green Meeting’s Gold Standard
• Sustainability Strategy
• Positively influencing biodiversity – they have three beehives on their campus grounds
• Carbon Neutral Campus
• Accessibility Strategy
• AccessAble Guide

Please note, they may close this vacancy before the stated closing date if they receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.

Closing Date: 13th February 2026

Interview Date: 16th – 17th February 2026

Equality, Diversity and Inclusion:

Our client knows the value of having a diverse and representative team across their organisation. They promote equal opportunities and are committed to having an inclusive workforce where everybody feels respected, are treated fairly and diversity is celebrated. As such they strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief, or sexual orientation.