At a Glance
- Tasks: Lead the team, ensure smooth service, and create a welcoming atmosphere for guests.
- Company: A vibrant neighbourhood hub for foodies and locals, focused on quality and hospitality.
- Benefits: Free meals, competitive pay, tips, and opportunities for growth in a stylish environment.
- Why this job: Step into management and make a real impact in a supportive, energetic team.
- Qualifications: Experience in a fast-paced café or restaurant, with leadership skills and attention to detail.
- Other info: Join a friendly team and help shape seasonal menus and events.
The predicted salary is between 28000 - 36000 £ per year.
Salary: From £13.50 per hour
Position: Full-time / Permanent
About Our Client
Our client is more than just a place to grab a coffee or a bite – it’s a neighborhood hub designed for explorers, foodies, and locals alike. From busy brunch services to relaxed bistro evenings, they pride themselves on high-quality ingredients, a welcoming atmosphere, and a service style that feels professional yet personal.
The Role
They are looking for a confident, hands-on Front of House (FOH) Supervisor to join their leadership team. You will be the "anchor" on the floor during busy shifts, ensuring the team stays on track and every guest leaves happier than when they arrived. This is a fantastic step for an experienced Senior Server or Barista looking to move into management within a growing, independent business.
Key Responsibilities:
- Lead the Floor: Oversee the daily flow of service, managing table rotations and ensuring guest wait times are kept to a minimum.
- Team Mentorship: Support and train junior staff on service standards, menu knowledge, and their POS system.
- Opening & Closing: Responsible for key-holding, cashing up tills, and ensuring the bistro is set up for success or safely tucked away for the night.
- Quality Control: Ensure every coffee, cocktail, and plate meets company standards before it reaches the table.
- Customer Relations: Handle bookings, resolve issues on the fly, and build a regular customer base through genuine hospitality.
What They’re Looking For:
- Experience: Previous experience in a fast-paced café, restaurant, or bistro environment (at least 1 year in a senior/supervisory role preferred).
- Our Client’s Vibe: You are energetic, proactive, and have a "nothing is too much trouble" attitude.
- Communication: You can give clear direction to a team while staying calm under pressure.
- Attention to Detail: You notice the small things – a wobbly table, a smudge on a glass, or a guest who needs a refill.
Perks & Benefits:
- Great Food & Drink: Free shift meals and specialty coffee.
- Growth: Opportunity to have a say in seasonal menu changes and event planning.
- Atmosphere: Work in a stylish, modern environment with a supportive and friendly team.
- Fair Pay: Competitive hourly rate plus a transparent share of tips.
Front of House Supervisor employer: GET STAFFED ONLINE RECRUITMENT LIMITED
Contact Detail:
GET STAFFED ONLINE RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Supervisor
✨Tip Number 1
Get to know the place! Before your interview, pop in for a coffee or a bite. Chat with the staff and soak up the vibe. This shows you’re genuinely interested and helps you connect with the team.
✨Tip Number 2
Show off your experience! When you’re chatting with the hiring team, highlight your past roles in fast-paced environments. Share specific examples of how you’ve led a team or handled busy shifts like a pro.
✨Tip Number 3
Be ready to demonstrate your skills! They might ask you to role-play a scenario or solve a problem on the spot. Stay calm, think on your feet, and show them how you’d handle customer relations like a champ.
✨Tip Number 4
Don’t forget to follow up! After your chat, shoot them a quick thank-you message. It’s a nice touch that keeps you fresh in their minds and shows you’re keen on the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Front of House Supervisor
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your cover letter and CV. Remember, we’re looking for someone who fits our vibe!
Tailor Your Application: Make sure to tailor your application to the Front of House Supervisor role. Highlight your relevant experience in fast-paced environments and any leadership roles you've had. We love seeing how your background aligns with what we’re looking for!
Be Specific About Your Skills: Don’t just list your skills – give us examples! If you’ve mentored junior staff or handled customer relations, share a quick story about it. This helps us see how you can lead our team and keep our guests happy.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at GET STAFFED ONLINE RECRUITMENT LIMITED
✨Know the Vibe
Before your interview, get a feel for the atmosphere of the place. Visit the café or bistro if you can, and observe how the staff interact with customers. This will help you understand their service style and give you insights to discuss during the interview.
✨Showcase Your Leadership Skills
As a Front of House Supervisor, you'll need to lead a team. Prepare examples from your past experience where you've successfully managed a team or handled a busy shift. Highlight your ability to mentor junior staff and keep things running smoothly under pressure.
✨Master the Menu
Familiarise yourself with the menu and any special offerings they have. Being able to discuss specific dishes or drinks shows your enthusiasm and readiness to jump in. It also demonstrates your attention to detail, which is crucial for this role.
✨Prepare for Customer Scenarios
Think about potential customer service challenges you might face in this role. Prepare responses on how you would handle difficult situations or complaints. This will show that you're proactive and ready to ensure every guest leaves happier than when they arrived.