Support Worker in Eastleigh

Our Client’s mission is to support young people from various backgrounds, including those with mental health concerns, care leavers, Unaccompanied Asylum-Seeking Children (UASCs), and individuals transitioning from residential care back into the community. They focus on fostering independence and personal responsibility, providing tailored services that empower young people with the skills, resilience, and support needed to make informed decisions that positively shape their futures. Their goal is to enable them to pursue their aspirations and lead fulfilling, autonomous lives. They offer a range of accommodation options designed to support young people aged 16-25 at different stages of their journey toward independence.

The Role

Our client is looking for a dedicated support worker to provide holistic, ongoing support to young people facing a range of challenges including mental health issues, homelessness, poverty, addiction, or ACEs (Adverse Childhood Experiences). You will build professional, trusting relationships to assess needs, arrange appropriate support, monitor progress, and empower each individual toward independent living.

Duties:

• To remain alert throughout the day to ensure the safety of those they support.
• To promote the rights of their service users and ensure that they are treated with dignity and respect.
• To record and update information within a support plan about the service users you support, ensuring all interactions and support provided are accurately documented to assist in the writing of monthly reports.
• To empower their young people to achieve the outcomes they identify as desirable for independent living.
• Build empathetic, professional relationships with young people to develop trust and offer emotional and practical support – especially during times of crisis.
• To support with tasks such as medication and domestic duties, including cleaning of the house, as well as conducting and participating in regular health and safety checks.
• Maintain and review personalised risk assessments, support plans, ensuring the active involvement of the young person to promote a person-centred approach.
• Work closely with external agencies (e.g., social workers, healthcare professionals, police or ambulance service) and supporting young people to various appointments including health visits, college interviews, home office appointments or social worker meetings.
• Identify development and training needs to promote employability, including help with education and college applications, whilst accurately recording and documenting this with feedback to the keyworker as required.
• Promote inclusion by encouraging participation in local community activities and events.

Candidate Attributes and Desirable Skills:

• Good verbal and written English.
• Minimum 1 year experience in the children and young persons’ care industry.
• Have an enhanced Child and Adult workforce DBS, or willing to obtain one at the company’s expense.
• Proof of right to work in the UK.
• Understanding of the importance of safeguarding and experience of implementing safeguarding procedures.
• Familiarity with CQC and Ofsted standards is desirable.
• Strong communication and interpersonal skills, with the ability to build positive working relationships.
• Ability to work independently and as part of a team, with a positive and proactive approach.
• Ability to manage own diary and time.
• Understanding of the principles of GDPR and confidentiality.
• As the largest 24/7 supported living provider in Southampton, their service operates 7 days a week, 24 hours a day. As such, there will be a requirement to work weekends and bank holidays in accordance with an agreed rota.

You will embody their values – PRAISE

• Passion – Bring energy, commitment, and heart to everything you do, showing genuine care for the young people they support.
• Respect – Treat every individual with dignity, understanding their unique story and valuing their voice and choices.
• Advocacy – Stand up for and alongside young people, helping them access opportunities, support, and services they’re entitled to.
• Innovation – Be open to new ideas and creative approaches that improve the way our client works and the outcomes for young people.
• Sense of Fun – Create moments of joy and connection, making their spaces feel positive, welcoming, and uplifting.
• Empowerment – Support young people to build confidence, make decisions, and take control of their own lives.

In return you will receive:

• 30 days holiday (inclusive of bank holidays) with additional days rewarded with long service.
• Regular supervision, support, and ongoing training opportunities.
• Sponsorship available for relevant health and social care qualifications.
• Blue Light Discount card.
• Day off for your birthday (after successful completion of probation).
• Buy/bank holiday scheme (after successful completion of probation).
• Company sick pay.

If you’re passionate about making a meaningful difference in the lives of young people, they’d love to hear from you.