At a Glance
- Tasks: Lead quality assurance and improve care for adults with autism and learning disabilities.
- Company: Progressive CQC registered Supported Living organisation focused on person-centred care.
- Benefits: Private health care, birthday off, employee wellbeing programs, and career development opportunities.
- Other info: Supportive leadership and collaborative environment with opportunities for growth.
- Why this job: Make a real difference in the lives of vulnerable individuals while shaping quality services.
- Qualifications: Experience in health and social care, knowledge of CQC regulations, and strong communication skills.
The predicted salary is between 33075 - 40425 £ per year.
Due to company expansion, our client is looking to build on their core leadership team.
They are a progressive and expanding CQC registered Supported Living organization delivering care to adults at risk who may have learning disabilities, autism and/or mental health difficulties.
The Quality Manager is responsible for driving, monitoring, and embedding high-quality, person-centred care across autism and learning disability supported living services.
The role ensures services are safe, effective, caring, responsive, and well-led, in line with CQC regulations, best practice, and organisational values meeting the guidance of the Single assessment framework.
Key Responsibilities
- Quality and Governance
- Lead on quality assurance systems across supported living services for people with autism and learning disabilities.
- Maintain robust quality frameworks aligned with CQC Key Lines of Enquiry (KLOEs).
- Analyse quality data, trends, complaints, and incidents to drive service improvement.
- Prepare the organisation for CQC inspections and support action plans following inspections.
- Regulatory Compliance
- Ensure compliance with CQC regulations, Health and Social Care Act, and relevant legislation.
- Support Registered Managers to meet regulatory requirements and maintain registration standards.
- Oversee safeguarding processes, ensuring timely reporting and learning from incidents.
- Ensure effective application of the Mental Capacity Act, best interests decision-making, and restrictive practice reduction.
- Practice and Outcomes
- Promote person-centred, strengths-based support for autistic people and people with learning disabilities.
- Champion Positive Behaviour Support (PBS) and least-restrictive practice.
- Review and improve care planning to ensure outcomes, choice, and independence are prioritised.
- Leadership and Support
- Provide quality-focused support, coaching, and challenge to Registered Managers and senior staff.
- Deliver think labs, guidance, and reflective practice sessions where needed.
- Work collaboratively with operational teams to embed a culture of continuous improvement.
- Support recruitment, induction, and competency frameworks from a quality perspective.
- Stakeholder Engagement
- Work effectively with commissioners, local authorities, families, and professionals.
- Respond to complaints and concerns, ensuring learning is shared and improvements implemented.
- Support co-production with people our client supports and their families.
Skills and Experience
Essential
- Significant experience in health and social care, ideally within autism and/or learning disability services.
- Strong knowledge of CQC regulations and quality frameworks.
- Experience of auditing, quality improvement, and service development.
- Sound understanding of the Mental Capacity Act, safeguarding, and restrictive practice.
- Excellent written and verbal communication skills.
- Ability to analyse data and produce clear reports and action plans.
Desirable
- Experience working in supported living services.
- Knowledge of Positive Behaviour Support (PBS).
- Experience supporting services through CQC inspections.
- Relevant qualification in health and social care, quality, or management.
- Personal Attributes
- Values-driven and committed to high-quality, ethical care.
- Confident, supportive, and able to challenge constructively.
- Organised, detail-focused, and solutions-orientated.
- Passionate about improving outcomes for autistic people and people with learning disabilities.
- What Our Client Offers
- Opportunity to shape and improve services for people with autism and learning disabilities.
- Supportive leadership and collaborative working environment.
- Comprehensive in-house induction and ongoing training.
- Employee benefits, including Private Health Care Insurance, telephone counselling, and online GP access.
- An additional day off for your birthday.
- Employee wellbeing programs to support your physical and mental health.
- Free parking.
- Career development opportunities to help you grow and make a meaningful impact.
- Enhanced DBS check.
- Annual awards nights.
- #J-18808-Ljbffr
Quality Manager in Winnersh employer: Get Staffed
Get Staffed is an exceptional employer, offering a dynamic and supportive work culture that prioritises professional development and collaboration. As a Director of Learning – Mathematics in Blackburn with Darwen, you will have the opportunity to lead innovative curriculum design while benefiting from a vibrant academy environment that fosters growth and excellence in teaching. With a commitment to raising student achievement, this role provides meaningful and rewarding employment for those passionate about education.
StudySmarter Expert Advice🤫
We think this is how you could land Quality Manager in Winnersh
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Get Staffed.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Get Staffed.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Get Staffed, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Quality Manager in Winnersh
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Get Staffed.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Get Staffed.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Get Staffed. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Get Staffed. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Get Staffed
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Get Staffed’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
