At a Glance
- Tasks: Help clients buy and sell properties while providing top-notch customer service.
- Company: Dynamic online estate agency focused on customer satisfaction.
- Benefits: Enjoy company events, a pension scheme, and a supportive work environment.
- Other info: Be part of a target-driven team with opportunities for personal growth.
- Why this job: Join a vibrant team and make a real difference in people's property journeys.
- Qualifications: Experience in residential property and excellent communication skills are essential.
The predicted salary is between 25000 - 35000 £ per year.
The Estate Agent performs various day to day tasks within the online estate agency to facilitate the customer journey including onboarding new clients, building listings for Rightmove & Zoopla, vetting prospective buyers and arranging viewings and providing general customer service over the telephone. As a first point of contact for the business, the role requires a positive and customer focused approach, offering property sellers comfort that with us, their property sale will be in professional hands.
Duties include:
- Supporting the agency by demonstrating well-honed product knowledge and exceptional customer service techniques to support sellers and buyers through property transactions.
- Being directly responsible for a subsection of the company’s overall property listings, impacting the company sales conversion rates.
- Onboarding new vendors, ensuring all key information about the vendor & property are accurately recorded in the company CRM and reflected in online listings.
- Vetting interested buyers in accordance with company policy and communicating viewing arrangements diligently.
- Introducing interested buyers to the Senior Negotiator and remaining a key point of contact until completion, participating in sales progression duties, such as chasing updates from mortgage brokers and solicitors when required.
Required Skills & Experience:
- Residential property experience gained from Estate Agency setting.
- Confident and outgoing telephone manner.
- Ability to build strong rapport with various types of clients.
- Excellent verbal and written communication skills.
- Strong attention to detail.
- I.T. Literate with previous CRM experience.
- Target driven.
- Creative problem solver, ambitious & hungry to learn.
- Organised, diligent and able to work independently and as part of a team.
- Naturally inquisitive, helpful & optimistic.
Job Type: Full-time
Benefits: Company events, Company pension
Estate Agent in Essex employer: Get Sold Now
As an innovative online estate agency, we pride ourselves on fostering a dynamic and supportive work environment where our Estate Agents can thrive. With a strong emphasis on professional development, we offer comprehensive training and growth opportunities, ensuring that our team members are equipped to excel in their roles. Located in a vibrant area, we also host regular company events that promote camaraderie and a positive workplace culture, making us an excellent employer for those seeking a rewarding career in real estate.
