Account Manager - Apprenticeships - London

Take Your Career Further – Join Get Set UK as an Account Manager for Apprenticeships & Training. At Get Set UK, we're more than a people services provider – we're a community dedicated to empowering people and creating pathways to opportunity. This isn't just a role; it's a purpose-driven career where you'll make a meaningful impact every day. We're looking for an Account Manager – Apprenticeships & Training who is ambitious, customer-focused, and committed to helping clients and learners thrive. If you're ready to make a difference and grow with us, Get Set UK is the place for you.

This role includes performance-based bonuses, rewarding your success in achieving results and success in apprenticeship starts.

As an Account Manager for Apprenticeships & Training, you'll go beyond traditional account management – you'll be a trusted partner to clients, learners, and stakeholders. In this role, you'll build relationships with new and existing clients, promote apprenticeship programs, and help learners succeed. This dynamic position involves exceeding sales targets, supporting clients with Training Needs Analysis (TNA), and ensuring smooth onboarding and progress for apprentices.

Your day-to-day will involve:

• Client Relationship Management: Forge lasting relationships with clients, providing regular updates and ensuring Get Set UK is their preferred partner for apprenticeship and training solutions.
• Target Achievement: Drive business growth by actively following up on leads, meeting monthly apprenticeship start targets, and ensuring learners stay on track.
• Quality Assurance: Ensure clients and learners are fully supported in their apprenticeship journey, helping drive retention and positive outcomes.
• Compliance and Documentation: Maintain accurate client records in CRM systems (PICS), complete all necessary documentation, and ensure compliance with funding requirements.
• Stakeholder Engagement: Build collaborative networks with community organizations, training providers, and employers, creating opportunities for learners and meeting their developmental needs.
• Promotion of EDI and Safety Standards: Actively uphold safeguarding, equality, diversity, and inclusion values while promoting health and safety and the PREVENT agenda.

We're seeking a proactive, customer-focused individual ready to shape the apprenticeship journey for learners and clients alike. Ideal candidates will bring:

• Apprenticeships: You must have previous experience within the Apprenticeships sector.
• Client-Centric Approach: You understand the importance of outstanding customer service and ensure that clients receive timely, relevant updates.
• Exceptional Organisation: You're detail-oriented, result-driven, managing your records and tasks efficiently to ensure nothing falls through the cracks.
• Clear Communication Skills: You excel in both written and verbal communication, effectively building rapport with clients, colleagues, and learners.
• Technology Proficient: You're comfortable using CRM systems and digital tools, with a high level of proficiency in MS Office.

Get Set UK is a grade 2 provider by OFSTED and joining Get Set UK means choosing a career where your daily work truly matters. You'll be part of a team that celebrates every success and shares a commitment to transforming lives. This is your opportunity to excel in a supportive, forward-looking environment, building a career with purpose and impact.

You share our values:

• Be Ambitious: Show determination and innovation in your approach.
• Be Inspiring: Inspire responsibility through your daily actions.
• Be Proud: Take pride in your daily achievements and want to support your local community.
• Be Considerate: Collaborate well in an inclusive environment.
• Own It: Own your attitude, motivation, and actions.

Our promise to you: We're here to support you as much as you support our clients. Our mission is clear: to empower, ignite opportunities, support resilience, and nurture career success for everyone. Our workplace is dynamic, committed, encouraging, and empathetic. We believe in creating an environment that is not just about professional growth but also personal wellbeing.

As part of the Get Set UK team, you'll enjoy:

• Competitive salaries that appreciate your hard work and dedication.
• Comprehensive pension schemes designed for your future security.
• Healthcare packages that prioritise your wellbeing.
• Gym memberships to support your physical health and mental clarity.
• An inclusive employee forum where your voice is heard and valued.
• Continuous training and development opportunities to help you grow and succeed.

We reserve the right to close applications early. Please apply early to avoid disappointment. We are a Disability Confident Employer and welcome all applications. Get Set UK is an Equal Opportunity Employer, offering employment without regard to race, colour, religion, sex, physical and mental disability, age, citizenship, pregnancy, genetic information, veteran status, gender identity, gender expression, sexual orientation, national origin, and any other protected status. Our aim is to support and maintain the physical and mental health of all people at work.

If you do need any reasonable adjustments as part of your application and recruitment process, please let us know at the outset and we will work hard to provide the right solution for you. This organisation is committed to safeguarding and promoting the welfare of learners/clients and expects all staff to share this commitment. Successful appointment to this role will require satisfactory completion of recruitment checks.

Get Set UK does not accept agency CVs unless specifically engaged on the role by the Recruitment Team. Please do not forward CVs to our recruiters, employees or any other company location. Get Set UK will consider these CVs as gifts and will not be responsible for any fees related to CVs received in this unsolicited manner.