Employment Advisor in Walthamstow

Do you want a role where you can see the difference you make to people's lives every week? If you enjoy working with people, building trust over time and helping others move forward, this could be the role for you. This is a hands-on, people-facing role for someone who cares about doing a job properly, values consistency and takes pride in seeing things through. If you like being busy, working with purpose and knowing your effort genuinely matters, you will fit in well here.

As an Employment Advisor, you will support people to move closer to work by building confidence, providing clear guidance and helping them take practical steps forward. You will work directly with individuals who need encouragement, structure and reliable support to progress into employment. This includes helping people understand expectations, overcome challenges and stay focused on their goals. You will manage your own caseload, build positive professional relationships and balance meaningful conversations with practical action and accurate record keeping. You will be part of a supportive frontline team with clear expectations and day-to-day support. This role is office-based, fast paced and target-driven. It suits someone who values routine, organisation and follow-through, and who feels comfortable working to clear expectations.

About Get Set UK: Get Set UK supports people to develop skills, confidence and stability for work. We deliver employability and skills services that help individuals move into and remain in employment, working closely with employers and partners across the UK.

What Will You Do?

• Work directly with people to understand their goals and support progress towards employment
• Build positive, professional relationships based on trust, consistency and honesty
• Provide clear guidance, encouragement and practical support
• Manage a busy caseload and daily appointments effectively
• Keep accurate, timely records of activity and outcomes
• Follow safeguarding, confidentiality and compliance requirements

What Makes Someone Successful Here?

• Enjoy working with people and supporting progress over time
• Build trust through reliability, follow-through and clear communication
• Are comfortable working to structure, routines and targets
• Take pride in keeping your work organised and up to date
• Can manage a busy workload and stay focused under pressure
• Can share examples of sticking with something and seeing it through

Much of our work supports people who rely on consistency, trust and encouragement, so being present, prepared and dependable really matters here.

What you will bring:

• Experience in a support, customer-facing or advisory role
• Strong written and verbal communication skills
• Good organisation and attention to detail
• Confidence using IT systems to record and manage information
• A calm, professional approach when things do not go to plan
• A genuine interest in helping people build confidence and independence

We recognise that people bring different experiences and career paths. If you meet most of the criteria and are excited by the role, we encourage you to apply.

Here is how one of our Employment Advisors describes a typical day: "Every day, I work with people joining the Programme. I support individuals from all walks of life, including professionals, carers, school and college leavers, people with limited English, and people experiencing homelessness. No matter someone's starting point, the focus is on breaking barriers, rebuilding confidence and creating real routes back into employment. Seeing people grow, progress and succeed is what motivates me. My day includes carrying out detailed assessments, understanding each person's situation and providing tailored support. This might involve: CV and interview support, job search and application guidance, mock interviews, linking people to specialist services or homelessness support, helping with practical barriers such as travel costs for interviews. The result is people who feel more confident, better prepared and ready to move into work."

Our values: At Get Set UK, we live our values by being Ambitious, taking pride in what we do, being Considerate of others, Owning It when it comes to responsibility, and Inspiring those around us. We are looking for people who recognise themselves in these values and bring them to their work consistently.

Why join Get Set UK? Because you will be supported, trusted and able to make a genuine difference. You will benefit from: wellbeing support including GP access, counselling and Headspace; pension, discounts and salary sacrifice options; enhanced benefits with service; opportunities for development and progression; a culture built on ambition, pride, ownership and support.

Eligibility: You must have the full right to work in the UK to be considered for this role. Please note that visa sponsorship is not available for this position.

Additional information: We reserve the right to close applications early, so we encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies.