At a Glance
- Tasks: Be the friendly face of our office, welcoming clients and managing reception.
- Company: Join Get Set UK, a growing organisation making a real impact in communities.
- Benefits: Enjoy health cover, rewards, increased leave, and structured training.
- Other info: We value ambition, pride, consideration, ownership, and inspiration.
- Why this job: Kickstart your admin career with real responsibilities and valuable experience.
- Qualifications: A passion for administration, customer service, and basic IT skills.
The predicted salary is between 15000 - 20000 £ per year.
Get Set to be the welcoming, organised presence that helps people feel supported from the moment they walk through the door.
About the Role
This Administrator Apprentice role sits at the heart of our office. You are often the first person clients speak to and the first face they see. Your work helps the RESTART team focus on what they do best: supporting people to move forward, build confidence and make progress. This is an entry point into a professional administrative career, with real responsibility from day one and structured learning alongside your role.
What This Role Is Really About
This role is about trust. It is about consistency. It is about creating a calm, respectful environment where people feel taken seriously. Small actions matter here. A friendly greeting. An accurate record. A follow-up call done properly.
Environment
You will work in a busy, people-focused office. Visitors arrive throughout the day. Phones ring regularly. Priorities can change quickly. Structure keeps things moving.
What You Will Do
- Act as front of house for the office
- Welcome visitors and manage reception professionally
- Answer incoming calls and make outbound calls to clients
- Handle correspondence, scanning, filing and document management
- Support the RESTART team with day-to-day administration
- Schedule appointments and manage team diaries
- Provide basic Information, Advice and Guidance when appropriate
- Keep records accurate and up to date
Employer / Stakeholder Element
You will speak with clients daily. You will support advisers and delivery staff. You will help create a positive first impression of Get Set UK.
What Makes Someone Successful Here
- You care about getting things right.
- You stay polite and professional, even when it's busy.
- You follow instructions and ask questions when unsure.
- You understand that reliability builds trust.
What You Will Bring
- A genuine interest in administration and customer service
- A polite, confident communication style
- Willingness to learn and take feedback
- Basic IT skills and confidence using Microsoft Office
- Trainable RESTART Scheme processes
- Customer guidance and IAG basics
- Office systems and compliance requirements
A Day in the Role
You open the office and prepare reception. Clients arrive and you welcome them. You answer calls and book appointments. You support advisers with admin tasks between interruptions. You update records and scan documents. You finish the day knowing the office is organised and ready.
What You Will Get From This Role
- A clear entry point into an administration career
- Structured training and apprenticeship support
- Experience in a regulated, people-focused environment
- Transferable office, customer service and admin skills
- You will be able to point to real outcomes you have delivered
You will also receive:
- Vitality health cover including GP access, mental health support and physio
- IncentFit rewards worth up to 360 per year
- Employee Assistance Programme
- Pension with 5% employer and 3% employee contributions
- Increased annual leave with service
Values
At Get Set UK, we are Ambitious, we take Pride in what we do, we are Considerate, we Own It and we Inspire. We are looking for people who bring these values to their work consistently.
Why Join Get Set UK
We are a growing organisation delivering high-impact employability and skills programmes. We support tens of thousands of people each year. Our work strengthens communities and creates real opportunity. This role gives you meaningful experience in work that matters.
Recruitment Process
We review every application carefully. We expect a clear and concise CV showing what you have achieved. You will complete short scenario-based questions as part of your application. These must be completed in full. If progressed, you may be invited to a telephone or video screening interview. We expect candidates to attend as agreed. Successful candidates may complete a short work-based assessment within 48 hours, followed by a hiring manager interview. We look for candidates who show commitment throughout the process.
Eligibility
This role is subject to appropriate safeguarding and vetting checks. We are not able to provide visa sponsorship for this position, so applicants must have the right to work in the UK at the time of application.
Get Set for a better tomorrow. Apply today.
Additional information
We reserve the right to close applications early, so we encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies.
Apprentice Site Co-ordinator - London employer: Get Set UK
Get Set UK is an excellent employer that prioritises a supportive and dynamic work environment, perfect for those starting their administrative careers. With structured training, a focus on employee wellbeing through benefits like Vitality health cover and an Employee Assistance Programme, and a commitment to community impact, you will find meaningful opportunities for growth and development in our London office. Join us to be part of a team that values ambition, pride, consideration, ownership, and inspiration.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Site Co-ordinator - London
✨Tip Number 1
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, even if they’re not advertising roles. A friendly email expressing your interest can go a long way.
✨Tip Number 2
Network like a pro! Attend industry events, workshops, or even casual meet-ups. You never know who might be looking for someone just like you. Plus, it’s a great way to learn more about the field.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios. Think about how you can showcase your skills in administration and customer service. Confidence is key, so rehearse until you feel ready!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the info you need about the role and what we’re looking for. Let’s get you started on this exciting journey!
We think you need these skills to ace Apprentice Site Co-ordinator - London
Some tips for your application 🫡
Craft a Clear CV:Make sure your CV is clear and concise, highlighting your achievements and relevant skills. We want to see what makes you stand out, so don’t hold back on showcasing your strengths!
Nail the Scenario Questions:When you get to the scenario-based questions, take your time to think them through. These are your chance to show us how you’d handle real-life situations in the role, so be thoughtful and thorough.
Show Your Personality:Don’t forget to let your personality shine through! We’re looking for someone who can create a welcoming environment, so a friendly tone in your application can go a long way.
Apply Early!:We might close applications early, so don’t wait around! Head over to our website and get your application in as soon as you can. We can’t wait to hear from you!
How to prepare for a job interview at Get Set UK
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of the Apprentice Site Co-ordinator role. Familiarise yourself with the tasks mentioned in the job description, like managing reception and supporting the RESTART team. This will help you demonstrate your genuine interest in administration and customer service.
✨Practice Your Communication Skills
Since you'll be the first point of contact for clients, it's crucial to showcase your polite and confident communication style. Practice answering common interview questions out loud, focusing on clarity and professionalism. You might even want to role-play with a friend to get comfortable with the flow of conversation.
✨Showcase Your Organisational Skills
Given that this role requires keeping records accurate and up to date, think of examples from your past experiences where you've demonstrated strong organisational skills. Whether it’s managing your schoolwork or volunteering, be ready to share how you’ve successfully handled multiple tasks while maintaining attention to detail.
✨Emphasise Your Willingness to Learn
This position is an entry point into a professional administrative career, so it's important to convey your eagerness to learn and take feedback. Prepare to discuss how you’ve approached learning new skills in the past and how you plan to grow in this role. This will show that you’re committed to building a successful career with Get Set UK.
