At a Glance
- Tasks: Lead teams to achieve targets and deliver impactful employability services.
- Company: Get Set UK, a values-driven organisation focused on real outcomes.
- Benefits: Competitive salary, health support, career progression, and increased annual leave.
- Other info: Join a supportive team that values ambition, pride, consideration, ownership, and inspiration.
- Why this job: Make a difference in people's lives while developing your leadership skills.
- Qualifications: Experience in leading teams and delivering against KPIs in regulated environments.
The predicted salary is between 40000 - 50000 € per year.
Get Set to lead a service where structure, accountability and high standards turn public funding into real outcomes for people.
About the Role
This role exists to make sure employability services do what they are meant to do: deliver results, protect quality, and properly support people. You will be accountable for the operational delivery, performance and quality of a contract. Success is measured clearly: outcomes achieved, KPIs met, and teams performing consistently. This is a leadership role with clear ownership of results.
What This Role Is Really About
This is not strategic oversight from a distance. You will be close to performance, data and people. Targets exist because outcomes matter. Data matters because decisions must be fair and evidence-led. Standards matter because services must be safe, compliant and credible. You will need to balance empathy with challenge. Progress will not always be neat. Consistency is what delivers impact over time.
Environment
You will operate in a regulated, publicly funded environment: inspection-ready, outcome-focused and professionally run. Structure matters here.
What You Will Do
- Lead teams to consistently achieve contractual KPIs and job outcomes
- Set clear performance expectations and act early where delivery is at risk
- Develop Team Leaders and Advisors to work with confidence and discipline
- Ensure safeguarding, compliance and data integrity standards are met at all times
- Use performance data to identify trends, risks and improvement actions
- Plan resources, caseloads and capacity to maintain stable delivery
- Manage operational risk calmly and decisively
- Build credible relationships with commissioners and partners
- Take responsibility for funded delivery and value for money
- Drive continuous improvement, not quick fixes
What Makes Someone Successful Here
They do not avoid difficult conversations. They are comfortable owning results. They use data to guide action, not opinion. They lead with clarity, consistency and professionalism. They care about people and understand that outcomes require discipline.
What You Will Bring
- Essential Experience leading teams in a target-driven environment
- Evidence of delivering against contractual KPIs
- Experience in regulated or publicly funded services
- Confidence managing performance and underperformance
- Clear, professional communication with internal and external stakeholders
- Resilience under pressure
- Trainable Contract-specific knowledge
- Internal systems and reporting tools
A Day in the Role
You might start by reviewing performance data and identifying risks. This could be followed by a call with a Team Leader where outcomes are slipping, a safeguarding check that needs tightening, or a commissioner conversation about delivery confidence. You will spend time coaching advisors, not rescuing them, and making decisions early rather than delaying them.
What You Will Get From This Role
- Senior operational leadership experience
- Clear accountability and authority
- Development in data-led decision making
- Exposure to commissioner relationships
- Support from senior operational leaders
- Career progression in a growing organisation
You will be able to point to real outcomes you have delivered. You will also receive:
- Vitality (GP access, mental health and physio support)
- IncentFit (earn up to £360 for staying active)
- Employee Assistance Programme
- Pension with 5% employer / 3% employee contribution
- Increased annual leave with service
Values
At Get Set UK, we are Ambitious, we take Pride in what we do, we are Considerate, we Own It and we Inspire. We are looking for people who bring these values to their work consistently.
Eligibility
This role is subject to appropriate safeguarding and vetting checks. We are not able to provide visa sponsorship for this position, so applicants must have the right to work in the UK at the time of application.
Additional Information
We reserve the right to close applications early and encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies.
Business Manager in Hampshire employer: Get Set UK Group
Get Set UK is an exceptional employer that prioritises accountability, high standards, and meaningful outcomes in a supportive and structured environment. Employees benefit from comprehensive health support, career progression opportunities, and a culture that values ambition, pride, consideration, ownership, and inspiration. Working here means being part of a dedicated team focused on delivering impactful results while fostering personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager in Hampshire
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to the role. Think about how you can demonstrate your leadership skills and data-driven decision-making.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Business Manager in Hampshire
Some tips for your application 🫡
Show Us Your Leadership Skills:When you're writing your application, make sure to highlight your experience in leading teams. We want to see how you've driven performance and achieved those all-important KPIs in a target-driven environment.
Be Data-Driven:Since this role is all about using data to guide decisions, don’t shy away from sharing examples of how you've used data in your previous roles. We love seeing evidence-led approaches that lead to real outcomes!
Communicate Clearly:Your written application should reflect your professional communication skills. Make it clear and concise, showing us that you can engage with both internal teams and external stakeholders effectively.
Emphasise Your Resilience:We know that the path to success isn’t always smooth. Share instances where you've managed pressure and turned challenges into opportunities. This will show us that you can handle the demands of a regulated, publicly funded environment.
How to prepare for a job interview at Get Set UK Group
✨Know Your Numbers
As a Business Manager, you'll need to be data-savvy. Before the interview, familiarise yourself with key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've used data in past roles to drive results and make informed decisions.
✨Showcase Your Leadership Style
This role is all about leading teams effectively. Prepare examples that highlight your leadership style, especially how you balance empathy with accountability. Think of specific situations where you’ve had to manage underperformance or difficult conversations.
✨Understand the Regulatory Landscape
Since this position operates in a regulated environment, brush up on relevant compliance standards and safeguarding practices. Be prepared to discuss how you ensure quality and compliance in service delivery, as well as any experience you have in publicly funded services.
✨Emphasise Continuous Improvement
Get Set UK values continuous improvement over quick fixes. Come armed with examples of how you've driven improvements in previous roles. Discuss how you identify trends and risks using performance data, and how you implement changes for better outcomes.
