At a Glance
- Tasks: Lead teams to achieve targets and deliver impactful employability services.
- Company: Get Set UK, a growing organisation focused on high-impact services.
- Benefits: Competitive salary, health support, career progression, and increased annual leave.
- Other info: Join a supportive culture that values professionalism and community impact.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in leading teams and delivering against KPIs in regulated environments.
The predicted salary is between 40000 - 50000 £ per year.
Get Set to lead a service where structure, accountability and high standards turn public funding into real outcomes for people.
About the Role
This role exists to make sure employability services do what they are meant to do. Deliver results. Protect quality. Support people properly. You will be accountable for the operational delivery, performance and quality of a contract. Success is measured clearly. Outcomes achieved. KPIs met. Teams performing confidently and consistently. This is a leadership role with clear ownership of results.
What This Role Is Really About
This is not strategic oversight from a distance. You will be close to performance, data and people. Targets exist because outcomes matter. Data matters because decisions must be fair and evidence‑led. Standards matter because services must be safe, compliant and credible. You will need to balance empathy with challenge. Progress will not always be neat. Consistency is what delivers impact over time. You will operate in a regulated, publicly funded environment. Structure matters here.
What You Will Do
- Lead teams to consistently achieve contractual KPIs and job outcomes
- Set clear performance expectations and act early where delivery is at risk
- Develop Team Leaders and Advisors to work with confidence and discipline
- Ensure safeguarding, compliance and data integrity standards are met at all times
- Use performance data to identify trends, risks and improvement actions
- Plan resources, caseloads and capacity to maintain stable delivery
- Manage operational risk calmly and decisively
- Build credible relationships with commissioners and partners
- Take responsibility for funded delivery and value for money
What Makes Someone Successful Here
They do not avoid difficult conversations. They are comfortable owning results. They use data to guide action, not opinion. They lead with clarity, consistency and professionalism. They care about people, and understand that outcomes require discipline.
What You Will Bring
- Experience leading teams in a target‑driven environment
- Evidence of delivering against contractual KPIs
- Experience in regulated or publicly funded services
- Confidence managing performance and underperformance
- Clear, professional communication with internal and external stakeholders
- Resilience under pressure
A Day in the Role
You might start by reviewing performance data and risk areas. A call with a Team Leader where outcomes are slipping. A safeguarding check that needs tightening. A commissioner conversation about delivery confidence. Time spent coaching an advisor, not rescuing them. Decisions made early, not delayed.
What You Will Get From This Role
Senior operational leadership experience. Clear accountability and authority. Exposure to commissioner relationships. Support from senior operational leaders. Career progression in a growing organisation. You will be able to point to real outcomes you have delivered.
You will also receive:
- Vitality (GP access, mental health and physio support)
- IncentFit (earn up to £360 for staying active)
- Employee Assistance Programme
- Pension with 5% employer / 3% employee contribution
- Increased annual leave with service
Values
At Get Set UK, we are Ambitious, we take Pride in what we do, we are Considerate, we Own It and we Inspire. We are looking for people who bring these values to their work consistently.
Why Join Get Set UK
We are a growing organisation delivering high‑impact services. We support tens of thousands of people into work and skills. We strengthen communities through disciplined delivery. We value professionalism, ownership and outcomes. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies.
Business Manager in Havant employer: Get Set UK 1
Get Set UK is an exceptional employer that prioritises professional growth and impactful service delivery in the heart of the community. With a strong focus on employee wellbeing, we offer comprehensive benefits including access to health services, performance incentives, and a supportive work culture that values accountability and results. Join us to lead teams in making a real difference while enjoying career progression opportunities in a dynamic and growing organisation.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager in Havant
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This way, when you chat with them, you can show that you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You want to be able to clearly articulate how your experience aligns with their needs. Think about specific examples where you've led teams or met KPIs, and be ready to share those stories.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to follow up! After interviews, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Business Manager in Havant
Some tips for your application 🫡
Show Your Leadership Skills:In your application, make sure to highlight your experience in leading teams and achieving targets. We want to see how you've driven results in a target-driven environment, so share specific examples that demonstrate your ability to manage performance and underperformance.
Be Data-Driven:Since this role is all about using data to guide actions, don’t shy away from mentioning your experience with performance data. We’re looking for candidates who can identify trends and make evidence-led decisions, so include any relevant metrics or KPIs you've worked with.
Communicate Clearly:Clear and professional communication is key in this role. When writing your application, ensure your language is straightforward and reflects your ability to engage with both internal and external stakeholders. We appreciate candidates who can convey their thoughts effectively.
Emphasise Your Values:At StudySmarter, we value ambition, pride, consideration, ownership, and inspiration. Make sure to weave these values into your application. Show us how you embody these principles in your work and how they align with our mission at Get Set UK.
How to prepare for a job interview at Get Set UK 1
✨Know Your Numbers
As a Business Manager, you'll need to be comfortable with data. Before the interview, brush up on relevant KPIs and performance metrics that relate to the role. Be ready to discuss how you've used data in past roles to drive results and make informed decisions.
✨Showcase Your Leadership Style
This role is all about leading teams effectively. Prepare examples of how you've developed team members and managed performance in a target-driven environment. Highlight your ability to balance empathy with accountability, as this will resonate well with the interviewers.
✨Prepare for Tough Conversations
Expect questions about how you handle difficult conversations and underperformance. Think of specific instances where you've had to address these issues head-on. Demonstrating your comfort with challenging discussions will show that you're ready for the responsibilities of this role.
✨Align with Their Values
Get Set UK values ambition, pride, consideration, ownership, and inspiration. Reflect on how your personal values align with theirs and prepare to share examples that illustrate this alignment. This will help you connect with the interviewers and show that you're a good cultural fit.
