At a Glance
- Tasks: Lead a youth programme, ensuring impactful support for young people across Essex.
- Company: Get Set UK, a compassionate organisation dedicated to empowering youth.
- Benefits: Health support, rewards, pension contributions, and increased annual leave.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in young people's lives while developing your leadership skills.
- Qualifications: Experience in youth services, strong communication, and safeguarding knowledge.
The predicted salary is between 30000 - 40000 € per year.
Job Category: Customer Support/Client Care
About the Role
This role exists because too many young people face barriers that are complex, personal and persistent. Mental health challenges, disrupted education, and low confidence can stall progress for years. Your job is to make sure this service does what it promises – consistently, safely and at scale across Essex.
What This Role Is Really About
This is about turning a contract into a lived experience that feels human and reliable. It is about making sure young people are met with respect, not process. And it is about holding high standards without losing compassion. Outcomes matter here. So does how they are achieved. You will lead a geographically dispersed service across Essex. You will work closely with delivery staff, partners, mental health services and local authorities. This is not a desk-only role. Presence matters. Relationships matter.
What You Will Do
- Lead the full operational delivery of Next Steps Essex
- Translate contract requirements into clear delivery plans
- Manage and develop a multi-disciplinary delivery team
- Ensure safeguarding, quality and data standards are met
- Track performance and act early where delivery drifts
- Build strong referral pathways with local partners
- Maintain commissioner confidence through clear reporting
- Use data and feedback to continuously improve the service
Employer / Stakeholder Element
You are the operational face of the programme for Get Set UK. You will lead performance discussions, manage risk transparently and contribute to service development conversations. Trust is built through follow-through.
What Makes Someone Successful Here
- You stay calm when pressure rises.
- You do not avoid difficult conversations.
- You balance empathy with accountability.
- You notice early signs of risk and act.
- You create clarity where others feel overwhelmed.
Essential
- Experience leading employability, youth, education or mental health-related services
- Accountability for performance, KPIs or contracts
- Confidence working with commissioners and senior stakeholders
- Strong safeguarding knowledge
- Willingness to travel across Essex
Trainable
- Contract-specific systems and reporting
- Local referral landscape
- Internal Get Set UK processes
A Day in the Role
You might start with a performance check-in, noticing one locality slipping behind. Mid-morning could be a supervision with a team lead, balancing support with clear expectations. The afternoon may involve a partner meeting to unblock referrals. Plans will change. Priorities will shift. Structure keeps the service steady.
What You Will Get From This Role
- You will develop senior operational leadership experience.
- You will be trusted with real responsibility.
- You will be supported by an experienced operations structure.
- You will gain transferable contract management and stakeholder skills.
- You will be able to point to real outcomes you have delivered.
- You will receive Vitality health support including GP, mental health and physio, IncentFit rewards up to £360 per year, access to an EAP, a pension with 5% employer contribution and increased annual leave with service.
Values
At Get Set UK, we are Ambitious, we take Pride in what we do, we are Considerate, we Own It and we Inspire. We are looking for people who bring these values to their work consistently.
Get Set for a better tomorrow - Apply today! We reserve the right to close applications early, so we encourage early applications. Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients. Get Set UK does not accept unsolicited CVs from agencies.
Youth Programme Lead in Basildon employer: Get Set UK 1
Get Set UK is an exceptional employer dedicated to making a meaningful impact in the lives of young people across Essex. With a strong focus on employee wellbeing, we offer comprehensive health support, generous annual leave, and opportunities for professional growth in a collaborative and compassionate work culture. Join us to lead transformative programmes while being part of a team that values ambition, pride, consideration, ownership, and inspiration.
StudySmarter Expert Advice🤫
We think this is how you could land Youth Programme Lead in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those connected to youth services or mental health. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show up and be present! Attend local events or workshops related to youth programmes. Being visible in the community helps you build relationships and shows your commitment to the cause.
✨Tip Number 3
Be ready for those tough conversations. When you meet potential employers, demonstrate your ability to balance empathy with accountability. They’ll appreciate your calmness under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our mission to support young people across Essex.
We think you need these skills to ace Youth Programme Lead in Basildon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for supporting young people shine through. We want to see how much you care about making a difference in their lives and how your experiences align with our mission.
Be Specific:Use specific examples from your past experiences that demonstrate your leadership skills and ability to manage complex situations. We love seeing how you've tackled challenges and achieved results in similar roles.
Tailor Your Application:Make sure to tailor your application to the role of Youth Programme Lead. Highlight your relevant experience in youth services, mental health, or education, and connect it back to the key responsibilities outlined in the job description.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at Get Set UK!
How to prepare for a job interview at Get Set UK 1
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Youth Programme Lead role. Familiarise yourself with the job description and think about how your experience aligns with the responsibilities, especially around operational delivery and building relationships across Essex.
✨Showcase Your Empathy and Accountability
This role requires a balance of compassion and accountability. Prepare examples from your past experiences where you've successfully navigated difficult conversations or managed performance while maintaining strong relationships. This will demonstrate that you can handle the pressures of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to manage risk. Think of specific scenarios where you’ve had to act quickly to address issues or improve service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Engage with Your Interviewers
Remember, this isn’t just about them interviewing you; it’s also your chance to assess if this is the right fit for you. Prepare thoughtful questions about their approach to youth services, how they measure success, and what challenges they currently face. This shows your genuine interest in the role and organisation.
