At a Glance
- Tasks: Be the friendly face of our office, welcoming visitors and managing reception.
- Company: Join Get Set UK, a growing organisation making a real impact in communities.
- Benefits: Enjoy health cover, rewards, pension contributions, and increased annual leave.
- Other info: Work in a supportive environment that values ambition, pride, and consideration.
- Why this job: Kickstart your admin career with structured training and real responsibilities from day one.
- Qualifications: A passion for administration, customer service skills, and basic IT knowledge.
The predicted salary is between 18000 - 25000 £ per year.
About the Role
Get Set to be the welcoming, organised presence that helps people feel supported from the moment they walk through the door. The Administrator Apprentice role sits at the heart of our office. You are often the first person clients speak to and the first face they see. Your work helps the RESTART team focus on what they do best: supporting people to move forward, build confidence and make progress. This is an entry point into a professional administrative career, with real responsibility from day one and structured learning alongside your role.
What This Role Is Really About
This role is about trust. It is about consistency. It is about creating a calm, respectful environment where people feel taken seriously. Small actions matter here. A friendly greeting. An accurate record. A follow‑up call done properly. You will work in a busy, people‑focused office. Visitors arrive throughout the day. Structure keeps things moving.
What You Will Do
- Act as front of house for the office
- Welcome visitors and manage reception professionally
- Answer incoming calls and make outbound calls to clients
- Handle correspondence, scanning, filing and document management
- Support the RESTART team with day‑to‑day administration
- Schedule appointments and manage team diaries
- Provide basic Information, Advice and Guidance when appropriate
- Keep records accurate and up to date
Employer / Stakeholder Element
You will speak with clients daily, support advisers and delivery staff, and help create a positive first impression of Get Set UK.
What Makes Someone Successful Here
You care about getting things right. You stay polite and professional, even when it’s busy. You follow instructions and ask questions when unsure. You understand that reliability builds trust.
What You Will Bring
- A genuine interest in administration and customer service
- A polite, confident communication style
- Willingness to learn and take feedback
- Basic IT skills and confidence using Microsoft Office
- Trainable RESTART Scheme processes
- Customer guidance and IAG basics
- Office systems and compliance requirements
A Day in the Role
You open the office and prepare reception. Clients arrive and you welcome them. You answer calls and book appointments. You support advisers with admin tasks between interruptions. You update records and scan documents. You finish the day knowing the office is organised and ready.
What You Will Get From This Role
- A clear entry point into an administration career
- Structured training and apprenticeship support
- Experience in a regulated, people‑focused environment
- Transferable office, customer service and admin skills
- You will be able to point to real outcomes you have delivered
Vitality health cover including GP access, mental health support and physio; IncentFit rewards worth up to £360 per year; Employee Assistance Programme; Pension with 5% employer and 3% employee contributions; Increased annual leave with service.
Values
At Get Set UK, we are Ambitious, we take Pride in what we do, we are Considerate, we Own It and we Inspire. We are looking for people who bring these values to their work consistently.
Why Join Get Set UK
We are a growing organisation delivering high‑impact employability and skills programmes. We support tens of thousands of people each year. Our work strengthens communities and creates real opportunity. This role gives you meaningful experience in work that matters.
Equal Opportunity
Get Set UK is a Disability Confident and Equal Opportunity Employer. We welcome applications from all suitably qualified individuals and are committed to supporting physical and mental wellbeing at work. Reasonable adjustments are available throughout the recruitment process. This role is subject to satisfactory recruitment checks and a commitment to safeguarding learners and clients.
Apprentice Site Co-ordinator employer: Get Set UK 1
Get Set UK is an exceptional employer that prioritises the growth and development of its employees, offering a structured apprenticeship programme that equips you with essential administrative skills in a supportive, people-focused environment. With benefits like Vitality health cover, generous annual leave, and a commitment to employee wellbeing, you'll find a workplace that values your contributions and fosters a culture of ambition, pride, and consideration. Join us to make a meaningful impact while building a rewarding career in administration.
StudySmarter Expert Advice🤫
We think this is how you could land Apprentice Site Co-ordinator
✨Tip Number 1
First impressions matter, so when you walk into that interview, be sure to greet everyone with a smile and a friendly hello. It sets the tone for the rest of your meeting and shows you're approachable and ready to engage.
✨Tip Number 2
Prepare some questions to ask during your interview. This shows you're genuinely interested in the role and the company. Plus, it gives you a chance to find out if this is the right fit for you too!
✨Tip Number 3
Practice your communication skills! Whether it's answering calls or chatting with clients, being clear and confident will help you stand out. We all know how important it is to convey information effectively, especially in a busy office.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you fresh in their minds. Plus, it’s a great opportunity to reiterate your enthusiasm for the role.
We think you need these skills to ace Apprentice Site Co-ordinator
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you align with our values.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention specific tasks from the job description that excite you and how you can contribute to our team.
Keep It Professional:While we love a friendly tone, remember to keep your application professional. Use clear language, check your spelling and grammar, and ensure it’s well-structured. First impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Get Set UK 1
✨Know the Role Inside Out
Before your interview, make sure you understand the Apprentice Site Co-ordinator role thoroughly. Familiarise yourself with the key responsibilities like managing reception, answering calls, and supporting the RESTART team. This will help you demonstrate your genuine interest in administration and customer service.
✨Showcase Your People Skills
Since this role is all about creating a welcoming environment, be prepared to discuss your communication style. Think of examples where you've successfully interacted with clients or colleagues. Highlight your ability to stay polite and professional, even during busy times.
✨Prepare for Common Questions
Anticipate questions related to reliability and trust, as these are crucial for the role. Be ready to share instances where you've followed instructions carefully or asked for help when unsure. This shows that you understand the importance of consistency in a busy office.
✨Demonstrate Your Willingness to Learn
Express your eagerness to learn and take feedback during the interview. Mention any relevant training or skills you have, especially with Microsoft Office or basic IT. This will reassure them that you're trainable and ready to embrace the structured learning aspect of the apprenticeship.
