Claims Handler in Telford

Commercial Insurance Claims Handler / Administrator
Location: Lutterworth
Salary: Up to £35,000 DoE

We are seeking an experienced and motivated Commercial Insurance Claims Handler/Administrator to join our client\’s team in Lutterworth. This role is ideal for someone with strong analytical skills, excellent communication abilities, and experience within commercial insurance.

Key Responsibilities:

• Manage a portfolio of commercial insurance claims from first notification to settlement
• Assess claim details, gather necessary documentation, and ensure accurate processing
• Liaise with clients, insurers, loss adjusters, brokers, and other third parties
• Provide clear updates and guidance to clients throughout the claims process
• Maintain detailed records and ensure compliance with regulatory and internal standards
• Support general administrative duties within the team

About You:

• Previous experience in insurance claims handling (commercial combined, liability, personal home, or similar)
• Strong analytical and problem-solving skills
• Professional communication style with excellent customer service focus
• High level of accuracy and attention to detail
• Ability to manage multiple tasks and prioritise effectively
• IT confident, with good data-entry and administrative skills

If you have a background in insurance and enjoy working in a dynamic claims environment, we\’d love to hear from you.

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