Administrative Assistant in Macclesfield

We're partnering with a well-established and growing business in Macclesfield that is looking to recruit an organised and detail-oriented Administrative Assistant to join its Accounts Team on a 12-month fixed term contract. The successful candidate will provide essential administrative support to the Accounts Team, assisting with data entry, maintaining accurate records, processing documentation and handling customer queries. You'll work closely with colleagues across the business to ensure information is processed accurately and day-to-day administrative tasks are completed efficiently. This is an excellent opportunity for someone with strong office administration, data entry or customer service experience who is looking to develop their skills within an accounts environment. Previous accounting experience is not essential, making this an ideal opportunity for an experienced Administrator looking for a new challenge.

THE ADMINISTRATIVE ASSISTANT ROLE:

• Providing day-to-day administrative support to the Accounts Team, ensuring tasks are completed accurately and within deadlines
• Processing, uploading and updating customer information, invoices and documentation onto internal systems
• Carrying out regular data entry tasks, ensuring records are accurate, complete and up to date
• Maintaining and organising electronic records, spreadsheets and customer documentation
• Handling incoming telephone calls and emails, responding to queries and directing enquiries to the appropriate departments
• Liaising with internal teams and external customers to obtain missing information and resolve administrative queries
• Preparing reports, spreadsheets and supporting documentation as required
• Checking information for accuracy, identifying discrepancies and ensuring corrections are made promptly
• Assisting with the administration of customer accounts, including updating records and processing relevant paperwork
• Supporting the Credit Control and wider Accounts Team with general administrative duties
• Working towards departmental KPIs and ensuring administrative deadlines and service standards are consistently achieved
• Supporting improvements to existing administrative processes and procedures
• Undertaking additional office administration duties as required

THE PERSON:

• Previous experience within an Administrative Assistant, Office Administrator, Accounts Administrator, Data Entry Administrator, Customer Service Administrator or similar role
• Experience working within a busy office or administrative environment is essential
• Strong administrative and organisational skills, with the ability to manage multiple tasks and prioritise workloads
• Confident using Microsoft Office, particularly Excel, Word and Outlook
• Previous experience with data entry, document processing and maintaining accurate records
• Excellent attention to detail and a high level of accuracy when handling information
• Confident communicating with customers and colleagues via telephone and email
• Comfortable learning new computer systems and following established administrative processes
• Previous experience working within an Accounts or Finance Team would be advantageous but is not essential
• Available to commit to a 12-month fixed term contract