Hybrid IT Helpdesk Team Leader - Lead Support

Hybrid IT Helpdesk Team Leader - Lead Support

Full-Time 35000 - 35000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead a team of Support Analysts and ensure top-notch customer service.
  • Company: Reputable recruitment agency with a focus on IT support.
  • Benefits: Salary up to £35,000 and flexible hybrid working options.
  • Other info: Great opportunity for career advancement in a supportive environment.
  • Why this job: Join a dynamic team and enhance your leadership skills in IT support.
  • Qualifications: Experience in technical support and strong IT systems knowledge.

The predicted salary is between 35000 - 35000 £ per year.

A leading recruitment agency is looking for a Helpdesk Team Leader based in Ilkley. In this role, you will manage a team of Support Analysts, ensuring high levels of customer service while monitoring workloads and ticketing.

Ideal candidates should have experience in a technical support environment and a strong understanding of IT systems. This position offers up to £35,000 and the possibility of hybrid working arrangements.

Hybrid IT Helpdesk Team Leader - Lead Support employer: Get Recruited

As a leading recruitment agency, we pride ourselves on fostering a dynamic and supportive work culture in Ilkley, where our employees are encouraged to grow and develop their skills. With competitive salaries, hybrid working options, and a commitment to high-quality customer service, we offer a rewarding environment for those looking to make a meaningful impact in the IT support sector.

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Contact Details:

Get Recruited Recruitment Team

We think you need these skills to ace Hybrid IT Helpdesk Team Leader - Lead Support

Team Management
Customer Service
Technical Support
IT Systems Knowledge
Workload Monitoring
Ticketing Systems
Problem-Solving Skills