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For Companies At a Glance
- Tasks: Lead daily site operations and ensure a seamless customer experience.
- Company: Dynamic company focused on operational excellence and customer satisfaction.
- Benefits: Competitive salary up to ÂŁ40,000, hands-on role, and growth opportunities.
- Why this job: Be at the heart of operations and make a real impact on customer experiences.
- Qualifications: Experience in operational roles and strong leadership skills required.
- Other info: Join a supportive team that values resilience and proactive problem-solving.
The predicted salary is between 24000 - 40000 ÂŁ per year.
We are seeking a highly capable operations‑led professional to take ownership of the day‑to‑day running of a complex, customer‑facing site. This role sits at the heart of the operation and is responsible for ensuring that people, processes, facilities, and customer experience all work seamlessly together. This is a hands‑on role requiring a strong understanding of how a site functions operationally.
The Role:
- Take full ownership of daily site operations, ensuring safe, efficient, and well‑coordinated delivery across all areas.
- Maintain a clear operational overview of site activity, capacity, scheduling, and workflow.
- Identify, assess, and mitigate operational risks in real time and through forward planning.
- Ensure all operational procedures are followed, reviewed, and improved where necessary.
- Oversee documentation, paperwork, and record‑keeping relating to safety, operations, and compliance.
- Act as a key decision‑maker during incidents, disruptions, or operational challenges.
- Oversee the Customer Experience Team, setting clear expectations and standards.
Required Skills:
- Proven experience in a heavily operational role.
- Strong understanding of how multi‑functional sites operate.
- Highly organised, resilient, and able to remain composed under pressure.
- Strong communication skills with the ability to lead, influence, and challenge where required.
- Experience working in fast‑paced, seasonal, or customer‑driven environments.
- Naturally proactive and solutions‑focused.
- Passionate about operational excellence and customer experience.
We are an equal opportunities employer and we never charge candidates a fee for our services.
Site Operations Manager employer: GET RECRUITED (UK) LTD
Contact Detail:
GET RECRUITED (UK) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Operations Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on a job opening.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to site operations. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your operational expertise during interviews. Share specific examples of how you've improved processes or enhanced customer experiences in previous roles. This will set you apart from the competition!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Site Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your operational experience and skills that match the Site Operations Manager role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about operational excellence and customer experience. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Problem-Solving Skills: In your application, give examples of how you've tackled operational challenges in the past. We’re looking for someone who can think on their feet, so share those stories that demonstrate your proactive approach!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at GET RECRUITED (UK) LTD
✨Know the Operations Inside Out
Before your interview, make sure you have a solid understanding of how multi-functional sites operate. Research the company’s specific operations and think about how your experience aligns with their needs. This will help you speak confidently about your ability to take ownership of daily site operations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-time situations. Think of examples from your past where you identified and mitigated operational risks or improved processes. Be ready to explain your thought process and the outcomes of your actions.
✨Showcase Your Leadership Skills
As a Site Operations Manager, you'll need to lead and influence your team. Prepare to discuss your leadership style and provide examples of how you've set clear expectations and standards in previous roles. Highlight any experience you have in managing customer-facing teams.
✨Demonstrate Your Passion for Customer Experience
Since this role is heavily focused on customer experience, be prepared to talk about what operational excellence means to you. Share specific instances where you enhanced customer satisfaction through operational improvements, showing that you’re naturally proactive and solutions-focused.
