At a Glance
- Tasks: Produce high-quality printed materials and provide outstanding customer service.
- Company: Join a dynamic design and branded merchandise business in Canary Wharf.
- Benefits: Enjoy competitive salary, overtime pay, private healthcare, and 24 days annual leave.
- Other info: Great opportunities for career development and staff discounts on print products.
- Why this job: Be part of a creative team and develop your skills in a supportive environment.
- Qualifications: Customer service skills and attention to detail are essential; print experience is a plus.
A design and branded merchandise business is looking for a Print Assistant to join their retail team. This is a hands-on role where you'll produce high-quality printed materials while delivering outstanding service to every customer. You'll be responsible for managing print jobs from start to finish, maintaining excellent print quality, and helping customers choose the right products and services to meet their needs.
The Role:
- Operate Xerox digital print equipment.
- Prepare and set up print jobs, selecting the correct media, colour settings, and finishing options.
- Monitor production to ensure every job meets quality standards.
- Use finishing equipment including laminators, binders, cutters, and other machinery where required.
- Welcome customers and help them choose the most suitable print products and services.
- Respond to customer enquiries in person, over the phone, and by email in a professional and timely manner.
- Offer guidance on artwork and file preparation to help customers achieve the best possible print results.
- Build positive relationships that encourage repeat business and excellent customer experiences.
- Process customer orders and payments accurately using the point-of-sale system.
- Maintain a professional and welcoming retail environment.
- Support colleagues during busy periods and contribute to the overall success of the team.
The Person:
- Previous experience operating digital print equipment, ideally Xerox production printers would be a big advantage but not necessary.
- Excellent customer service skills with a friendly, approachable, and professional attitude.
- Ability to manage multiple priorities and perform well in a busy retail environment.
- Strong attention to detail and commitment to producing high-quality work.
- Experience using Adobe Creative Suite, including Photoshop, Illustrator, and InDesign would be a bonus.
- Previous experience in a retail, retail print or customer-facing print environment.
The Benefits:
- Overtime paid at 1.5x standard rate.
- Discretionary bonus scheme.
- Workplace pension and life insurance.
- Private healthcare and dental cover.
- 24 days annual leave plus bank holidays.
- Full training on Xerox equipment and company systems.
- A supportive, friendly working environment.
- Opportunities for career development and progression.
- Staff discounts on print products and services.
- Regular working hours with overtime opportunities available.
This is a great opportunity for someone from a Digital Print Operator, Print Operator, Retail Print Operator, Digital Print background.
Print Shop Assistant employer: Get Recruited (UK) Ltd
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