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For Companies At a Glance
- Tasks: Lead daily operations and ensure a seamless customer experience in a dynamic environment.
- Company: Exciting new opportunity for hospitality professionals looking for a change.
- Benefits: Competitive salary up to £45,000 and a chance to step into a new industry.
- Why this job: Make a real impact by transforming customer experiences in a fresh setting.
- Qualifications: Experience in operational roles with strong leadership and communication skills.
- Other info: Join a supportive team and thrive in a fast-paced, evolving environment.
Headcorn - Based on site
Salary up to 45,000
Must be looking to step out of the hospitality industry
The Opportunity:
Actively looking for someone who is looking to step out of the hospitality industry and step into an exciting new environment. We are seeking a highly capable operations-led professional to take ownership of the day-to-day running of a complex, customer-facing site. This role sits at the heart of the operation and is responsible for ensuring that people, processes, facilities, and customer experience all work seamlessly together. This is a great opportunity for someone from a Hospitality Manager, Restaurant Manager, Bar Manager, Front of House, Operations Manager, Site Manager, Health and Safety Manager, Customer Experience Manager or similar role.
The Role:
- Take full ownership of daily site operations, ensuring safe, efficient, and well-coordinated delivery across all areas.
- Maintain a clear operational overview of site activity, capacity, scheduling, and workflow.
- Identify, assess, and mitigate operational risks in real time and through forward planning.
- Ensure all operational procedures are followed, reviewed, and improved where necessary.
- Oversee documentation, paperwork, and record-keeping relating to safety, operations, and compliance.
- Act as a key decision-maker during incidents, disruptions, or operational challenges.
- Oversee the Customer Experience Team, setting clear expectations and standards.
Required Skills:
- Proven experience in a heavily operational role.
- Strong understanding of how multi-functional sites operate.
- Highly organised, resilient, and able to remain composed under pressure.
- Strong communication skills with the ability to lead, influence, and challenge where required.
- Experience working in fast-paced, seasonal, or customer-driven environments.
- Naturally proactive and solutions-focused.
- Passionate about operational excellence and customer experience.
Experienced Hospitality Manager in Maidstone employer: GET RECRUITED (UK) LTD
Contact Detail:
GET RECRUITED (UK) LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Hospitality Manager in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're looking for new opportunities. You never know who might have a lead on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience in hospitality can bring value to their operations. We want you to shine!
✨Tip Number 3
Practice your pitch! Be ready to explain why you’re stepping out of hospitality and how your skills translate to the new role. Confidence is key, so let your passion for operational excellence come through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing familiar faces from the hospitality world making the leap into exciting new roles.
We think you need these skills to ace Experienced Hospitality Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of an Experienced Hospitality Manager. Highlight your operational expertise and any relevant achievements that showcase your ability to manage complex, customer-facing environments.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're stepping out of the hospitality industry and how your background makes you a perfect fit for this new opportunity. Be genuine and let your passion for operational excellence come through.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've identified and mitigated operational risks. This will demonstrate your proactive approach and ability to handle challenges effectively, which is key for this role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at GET RECRUITED (UK) LTD
✨Know Your Operations Inside Out
Make sure you understand the ins and outs of operations management. Brush up on your knowledge of how multi-functional sites work, as this will be crucial in demonstrating your capability to take ownership of daily site operations.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and mitigated operational risks in previous roles. Being able to discuss real-life scenarios where you've successfully navigated challenges will show that you're proactive and solutions-focused.
✨Communicate Like a Pro
Strong communication skills are key for this role. Practice articulating your thoughts clearly and confidently, especially when discussing how you've led teams or influenced decisions in high-pressure situations.
✨Passion for Customer Experience
Be ready to talk about your passion for operational excellence and customer experience. Share specific instances where you've gone above and beyond to enhance customer satisfaction, as this will resonate well with the interviewers.
