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- Tasks: Lead daily operations and ensure a seamless customer experience in a dynamic environment.
- Company: Exciting new opportunity for experienced hospitality professionals looking for a change.
- Benefits: Competitive salary up to £45,000 and a chance to step into a new industry.
- Why this job: Make a real impact by transforming customer experiences in a fast-paced setting.
- Qualifications: Proven operational experience and strong leadership skills required.
- Other info: Join a supportive team with opportunities for growth and development.
The predicted salary is between 36000 - 54000 £ per year.
Salary up to £45,000. Must be looking to step out of the hospitality industry.
The Opportunity: Actively looking for someone who is looking to step out of the hospitality industry and step into an exciting new environment. We are seeking a highly capable operations-led professional to take ownership of the day-to-day running of a complex, customer-facing site. This role sits at the heart of the operation and is responsible for ensuring that people, processes, facilities, and customer experience all work seamlessly together.
This is a great opportunity for someone from a Hospitality Manager, Restaurant Manager, Bar Manager, Front of House, Operations Manager, Site Manager, Health and Safety Manager, Customer Experience Manager or similar role.
The Role:
- Take full ownership of daily site operations, ensuring safe, efficient, and well-coordinated delivery across all areas.
- Maintain a clear operational overview of site activity, capacity, scheduling, and workflow.
- Identify, assess, and mitigate operational risks in real time and through forward planning.
- Ensure all operational procedures are followed, reviewed, and improved where necessary.
- Oversee documentation, paperwork, and record-keeping relating to safety, operations, and compliance.
- Act as a key decision-maker during incidents, disruptions, or operational challenges.
- Oversee the Customer Experience Team, setting clear expectations and standards.
Required Skills:
- Proven experience in a heavily operational role.
- Strong understanding of how multi-functional sites operate.
- Highly organised, resilient, and able to remain composed under pressure.
- Strong communication skills with the ability to lead, influence, and challenge where required.
- Experience working in fast-paced, seasonal, or customer-driven environments.
- Naturally proactive and solutions-focused.
- Passionate about operational excellence and customer experience.
Experienced Hospitality Manager in Maidstone employer: Get-Recruited (UK) Ltd
Contact Detail:
Get-Recruited (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Hospitality Manager in Maidstone
✨Tip Number 1
Network like a pro! Reach out to your contacts in the hospitality industry and let them know you're looking to make a move. You never know who might have a lead on an exciting opportunity that’s just right for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to highlight how your hospitality experience can bring value to their operations. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your operational skills and how they translate into the new role you’re aiming for.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Experienced Hospitality Manager in Maidstone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your operational experience and any relevant roles you've held in hospitality to show us you're the right fit.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're looking to step out of the hospitality industry and how your skills can benefit us. Be genuine and let your personality come through.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Use specific examples to demonstrate how you’ve improved operations or enhanced customer experiences in your previous roles. We love seeing results!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Get-Recruited (UK) Ltd
✨Know Your Operations Inside Out
Make sure you understand the ins and outs of operations management. Brush up on your knowledge of how multi-functional sites work, as this will be crucial in demonstrating your capability to take ownership of daily site operations.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've identified and mitigated operational risks in previous roles. This will highlight your proactive approach and ability to remain composed under pressure, which is key for this position.
✨Communicate Clearly and Confidently
Practice articulating your thoughts clearly. Strong communication skills are essential, so be ready to discuss how you've led teams and influenced decisions in past roles. Use specific examples to illustrate your points.
✨Demonstrate Your Passion for Customer Experience
Be prepared to talk about your commitment to operational excellence and enhancing customer experience. Share stories that showcase your dedication to improving processes and ensuring customer satisfaction.
