SME Account Handler in London

SME Account Handler in London

London Full-Time 28000 - 42000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support Account Executives with client servicing, renewals, and new business quotations.
  • Company: Established independent brokerage with a supportive and collaborative culture.
  • Benefits: Salary up to ÂŁ35,000, hybrid work, and professional development support.
  • Why this job: Join a team that values client relationships and offers real career growth.
  • Qualifications: Experience in commercial insurance and strong communication skills.
  • Other info: Stable environment with opportunities for ongoing study and CII qualifications.

The predicted salary is between 28000 - 42000 ÂŁ per year.

This role has come about as part of continued growth within a long‐established, independent commercial brokerage based in Stockport. While the business operates nationally and works with some large corporate clients, the culture is still very much built around being supportive, collaborative, and doing the right thing by clients.

The brokerage has been around since the 1970s and has grown steadily rather than aggressively. A large proportion of the team has been with the business for a long time, which says a lot about how people are treated and how the business is run.

What You’ll Be Walking Into

You’ll be joining an established SME‐focused team, supporting Account Executives and Directors with the day‐to‐day servicing of commercial clients. The role is very much a proper broking support position, covering renewals, MTAs, and new business quotations, with responsibility for accuracy, compliance, and client communication.

The work is varied and relationship‐led. You’ll be speaking regularly with clients and insurers, checking documentation, managing instructions, and making sure policies are set up correctly and on time. There is also scope to identify cross‐sell opportunities where appropriate.

This is a business that takes standards seriously. Client care, compliance, and professionalism matter, but it’s not a cold or overly corporate environment. The team works closely together, supports each other, and takes pride in doing things properly.

Acturis experience would be helpful, but it’s not essential if you have solid commercial knowledge and are comfortable picking up systems.

The Type of Person This Suits

This role would suit someone with commercial insurance experience who enjoys being part of a team and takes responsibility for their work. You’ll need to be organised, comfortable speaking on the phone, and confident managing multiple tasks at once.

They are looking for someone who:

  • Has experience handling commercial insurance policies
  • Understands renewals, MTAs, and new business quotes
  • Is client‐focused and professional in their approach
  • Can work collaboratively and support colleagues when needed
  • Is comfortable working to FCA and compliance standards
  • Is open to continuing professional development, with support available

CII qualifications are welcomed but not essential, and the business is supportive of ongoing study.

What’s on Offer

  • Salary up to 35,000 depending on experience
  • Hybrid role in Stockport
  • A stable, well‐established independent brokerage
  • Supportive team with strong retention
  • Help with professional development and CII qualifications
  • A role focused on long‐term client relationships rather than volume

SME Account Handler in London employer: Get-Recruited (UK) Ltd

Join a long-established, independent commercial brokerage in Stockport that prides itself on a supportive and collaborative work culture. With a focus on professional development and strong employee retention, this role offers the opportunity to build meaningful client relationships while working in a team that values compliance and client care. Enjoy a hybrid working model and the chance to grow your career in a stable environment that prioritises doing the right thing by clients.
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Contact Detail:

Get-Recruited (UK) Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land SME Account Handler in London

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who might know about opportunities at commercial brokerages. A friendly chat can sometimes lead to a job offer before it even gets advertised!

✨Tip Number 2

Prepare for interviews by researching the company culture and values. Since this brokerage prides itself on being supportive and collaborative, think of examples from your past that showcase your teamwork and client-focused approach.

✨Tip Number 3

Practice your communication skills! As an Account Handler, you'll be speaking with clients regularly. Role-play common scenarios with a friend or family member to boost your confidence and ensure you come across as professional and approachable.

✨Tip Number 4

Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who fit our team culture. Plus, it’s a great way to show your enthusiasm for the role right from the start!

We think you need these skills to ace SME Account Handler in London

Commercial Insurance Experience
Client Communication
Renewals Management
MTA Handling
New Business Quotations
Attention to Detail
Organisational Skills
FCA Compliance Knowledge
Team Collaboration
Cross-Selling Opportunities Identification
Professionalism
Adaptability to Systems
CII Qualifications (welcomed but not essential)
Supportive of Professional Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your commercial insurance experience and any relevant qualifications to show us you’re the right fit for the role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about this position. Share specific examples of how you've handled commercial policies or supported clients in the past, and let your personality shine through!

Showcase Your Team Spirit: Since we value collaboration, mention any experiences where you’ve worked closely with colleagues or supported a team. This will help us see how you can contribute to our supportive culture.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.

How to prepare for a job interview at Get-Recruited (UK) Ltd

✨Know Your Stuff

Make sure you brush up on your commercial insurance knowledge, especially around renewals, MTAs, and new business quotes. Being able to discuss these topics confidently will show that you're serious about the role and understand what it entails.

✨Showcase Your Team Spirit

This brokerage values collaboration, so be ready to share examples of how you've worked well in a team before. Highlighting your ability to support colleagues and contribute to a positive work environment will resonate with them.

✨Client Care is Key

Since the role is client-focused, prepare to discuss how you've handled client relationships in the past. Share specific instances where you went above and beyond to ensure client satisfaction, as this aligns with their culture of doing the right thing by clients.

✨Be Organised and Ready to Multi-Task

The job requires managing multiple tasks at once, so demonstrate your organisational skills during the interview. You could mention tools or methods you use to stay on top of your workload, which will show that you're prepared for the demands of the role.

SME Account Handler in London
Get-Recruited (UK) Ltd
Location: London
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