At a Glance
- Tasks: Manage insurance administration tasks and enhance customer satisfaction.
- Company: Friendly insurance brokerage with a focus on growth and internal progression.
- Benefits: Salary up to £30,000, training opportunities, and a supportive work environment.
- Other info: Immediate interviews available for motivated applicants.
- Why this job: Join a growing team and make a difference in customer service within the insurance sector.
- Qualifications: 2 years of insurance experience and familiarity with Acturis preferred.
The predicted salary is between 30000 - 30000 £ per year.
Opportunity: Get recruited is proud to represent a friendly insurance brokerage looking to expand their team due to a recent company growth. As an Insurance Administrator, you will be using the Acturis system to complete the required administrative parts of both New Business and Policy Renewals. This is an excellent opportunity within a company that values internal progression and training, so if you have worked in an insurance environment and have a background in Administration, apply today.
Insurance Administration Assistant Roles and Responsibilities:
- Sending Out Renewal Declarations and proposal Forms
- Managing Assigned Diary Entries
- Issuing policy documents and EL Certificates and updating client records accordingly after scrutiny
- Scrutinising all policy documents and EL Certificates and updating client records accordingly
- Collating ERN's from clients
- Checking sanctions list for all existing clients
- Updating client records in Acturis accordingly and paper file if necessary
- Processing MTA's
- Invoicing clients
- Identifying and cross-selling opportunities
- Professionally handling incoming requests from customers and ensuring that issues are resolved both promptly and thoroughly
- Troubleshooting customer issues over the phone
- Using automated information systems to analyse the customer's situation
- Maintaining a balance between company policy and customer benefit in decision making
- Handling issues in the best interest of both customer and company
- Continuously evaluating and identifying opportunities to drive process improvements that positively impact the customer's experience
- Compiling and generating reports as they relate to customer service surveys
Person Specification:
- Minimum of 2 years of experience within an insurance company (preferably commercial)
- Previous use of Acturis highly preferable
- Any Insurance qualifications (CII) an advantage
- High attention to detail
- A commitment to customer satisfaction and customer service
To Apply: We are currently shortlisting for interview, so apply today for immediate consideration.
INSURANCE ADMINISTRATOR in Leicester employer: Get Recruited (UK) Ltd
Contact Detail:
Get Recruited (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land INSURANCE ADMINISTRATOR in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for an Insurance Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common interview questions for insurance roles and practice your answers. Make sure to highlight your experience with Acturis and your commitment to customer satisfaction – these are key for the role!
✨Tip Number 3
Show off your skills! If you have any relevant qualifications, like CII, make sure to mention them during interviews. Also, be ready to discuss how you've improved processes in previous roles – companies love candidates who can drive efficiency.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application seen. Plus, we’re always looking for passionate individuals to join our team, so don’t hesitate to hit that apply button today!
We think you need these skills to ace INSURANCE ADMINISTRATOR in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Insurance Administrator role. Highlight your experience in insurance and administration, especially any work with the Acturis system. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit. Keep it friendly and professional – we love a personal touch!
Show Off Your Attention to Detail: As an Insurance Administrator, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work – it shows you care!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Get Recruited (UK) Ltd
✨Know Your Acturis
Since the role involves using the Acturis system, make sure you brush up on your knowledge of it. Familiarise yourself with its features and functionalities, as well as any common issues that might arise. This will show your potential employer that you're ready to hit the ground running.
✨Highlight Your Experience
With a minimum of 2 years in an insurance environment required, be prepared to discuss your previous roles in detail. Share specific examples of how you've handled administrative tasks, managed client records, or resolved customer issues. This will demonstrate your relevant experience and commitment to the industry.
✨Customer Service is Key
This position places a strong emphasis on customer satisfaction. Be ready to talk about your approach to handling customer requests and resolving issues. Think of examples where you went above and beyond for a client, as this will showcase your dedication to excellent service.
✨Show Your Attention to Detail
Given the nature of the job, attention to detail is crucial. Prepare to discuss how you ensure accuracy in your work, especially when scrutinising policy documents and updating client records. You might even want to mention any tools or methods you use to maintain high standards in your administrative tasks.