At a Glance
- Tasks: Manage insurance administration tasks and support new business and policy renewals.
- Company: Friendly insurance brokerage with a focus on growth and internal progression.
- Benefits: Salary up to £28,000, training opportunities, and a supportive team environment.
- Other info: Great opportunity for career advancement in a collaborative setting.
- Why this job: Join a dynamic team and make a real difference in customer service.
- Qualifications: 2 years of insurance experience and familiarity with Acturis preferred.
The predicted salary is between 28000 - 28000 £ per year.
Opportunity: Get recruited is proud to represent a small friendly insurance brokerage looking to expand their team due to a recent company growth.
As an Insurance Administrator, you will be using Acturis CRM system to complete the required administrative parts of both New Business and Policy Renewals. You will be in a team of 6 other Admin professionals who are all responsible for a range of office duties including periodically answering in-coming calls. This is an excellent opportunity within a company that values internal progression and training so if you have worked in an insurance environment and have a background in Administration apply today.
Insurance Administration Assistant Roles and Responsibilities:
- Sending Out Renewal Declarations and proposal Forms
- Managing Assigned Diary Entries
- Issue policy documents and EL Certificates and up-date client records accordingly after scrutiny
- Scrutinise all policy documents and EL Certificates and up-date client records accordingly
- Collating ERN's from clients
- All existing clients check sanctions list
- Update client records in Acturis accordingly and paper file if necessary
- Processing MTA's
- Invoicing clients
- Identifying and cross selling opportunities
- Professionally handle incoming requests from customers and ensure that issues are resolved both promptly and thoroughly
- Troubleshoot customer issues over the phone
- Use automated information systems to analyse the customer's situation
- Maintain a balance between company policy and customer benefit in decision making
- Handle issues in the best interest of both customer and company
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience
- Responsible for compiling and generating reports as they relate to customer service surveys
Person Specification:
- Minimum of 2 years of experience within an insurance company (preferably commercial)
- Previous use of Acturis highly preferable
- Any Insurance qualifications (CII) an advantage
- High attention to detail
- A commitment to customer satisfaction and customer service
Commercial Insurance Administrator in Leicester employer: Get Recruited (UK) Ltd
Join a small, friendly insurance brokerage in Lutterworth that prioritises employee growth and development. With a strong focus on internal progression and comprehensive training, this company fosters a supportive work culture where your contributions are valued. Enjoy the benefits of working in a close-knit team while making a meaningful impact in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Insurance Administrator in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, so don't be shy about asking for referrals or advice.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions and have some examples ready that showcase your skills in insurance administration.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It also keeps you fresh in the interviewer's mind, which is always a good thing.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of great opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Commercial Insurance Administrator in Leicester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Insurance Administrator role. Highlight your experience in insurance and administration, especially any work with Acturis. We want to see how your skills match what we're looking for!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Attention to Detail:In insurance, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to double-check their work – it shows you care!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us!
How to prepare for a job interview at Get Recruited (UK) Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the insurance industry, especially commercial insurance. Familiarise yourself with common terms and processes, particularly those related to Acturis CRM, as this will show that you're ready to hit the ground running.
✨Showcase Your Attention to Detail
As an Insurance Administrator, attention to detail is crucial. Prepare examples from your past experience where your meticulous nature made a difference, whether it was catching an error in policy documents or ensuring client records were up-to-date.
✨Customer Service is Key
Be ready to discuss how you've handled customer inquiries in the past. Think of specific instances where you resolved issues effectively, demonstrating your commitment to customer satisfaction and your ability to balance company policies with client needs.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, training opportunities, and how they measure success in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
