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- Tasks: Provide 1st line IT support and troubleshoot Microsoft Dynamics Business Central issues.
- Company: Join a rapidly expanding tech company in Crewe with a hybrid work model.
- Benefits: Competitive salary up to £40,000 and opportunities for professional growth.
- Why this job: Be the go-to tech guru and make a real impact in a dynamic environment.
- Qualifications: Experience with Microsoft Dynamics Business Central and strong problem-solving skills.
- Other info: Perfect for those who thrive under pressure and love helping others.
The predicted salary is between 28800 - 48000 £ per year.
We are looking for a proactive, technically confident Systems Administrator with proven experience supporting Microsoft Dynamics Business Central (BC) to join our highly successful, and rapidly expanding client's team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities.
You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential.
This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work.
The Role:- Provide 1st line IT support across hardware, software, networks, and cloud services.
- Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents.
- Troubleshoot business application issues, integrations, and user errors within BC and connected systems.
- Manage new starter onboarding: account creation, hardware configuration, and access setup.
- Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications.
- Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP).
- Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements.
- Escalate complex technical issues to internal teams or external vendors when needed.
- Maintain accurate technical documentation, knowledge base articles, and support procedures.
- Act as a key liaison for IT suppliers, software providers, and support partners.
- Deliver ad-hoc user training, best-practice guidance, and system walkthroughs.
- Ensure compliance with IT policies, security standards, and internal processes at all times.
- Demonstrated experience supporting Microsoft Dynamics Business Central in a user-facing role.
- Strong technical troubleshooting ability with excellent problem-solving skills.
- Confident working independently and managing workloads under pressure.
- Highly organised with strong prioritisation and multitasking capability.
- Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users.
- Strong attention to detail and a commitment to delivering high-quality service.
- Curious, analytical mindset with a desire to continually develop technical knowledge.
Locations
Business Central / Microsoft Dynamics Systems Administrator in Cheshire, Crewe employer: Get-Recruited (UK) Ltd
Contact Detail:
Get-Recruited (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Central / Microsoft Dynamics Systems Administrator in Cheshire, Crewe
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to Microsoft Dynamics Business Central. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your skills! Create a portfolio or a presentation that highlights your experience with Business Central and any successful projects you've worked on. This can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Business Central / Microsoft Dynamics Systems Administrator in Cheshire, Crewe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics Business Central. We want to see how your skills match the role, so don’t be shy about showcasing your technical troubleshooting abilities and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Share specific examples of how you've solved problems in previous roles and how you can bring that expertise to us at StudySmarter.
Show Off Your Communication Skills: Since this role involves liaising with users and translating technical jargon, make sure your application reflects your excellent communication skills. We love candidates who can break down complex concepts into easy-to-understand language!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Get-Recruited (UK) Ltd
✨Know Your Dynamics
Make sure you brush up on your knowledge of Microsoft Dynamics Business Central. Be prepared to discuss specific features, functionalities, and any troubleshooting you've done in the past. This will show that you're not just familiar with the software but can also handle real-world issues.
✨Showcase Your Problem-Solving Skills
Think of examples where you've successfully resolved technical issues or provided exceptional support. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help demonstrate your analytical mindset and ability to thrive under pressure.
✨Communicate Clearly
Since you'll be dealing with users who may not be tech-savvy, practice explaining complex concepts in simple terms. During the interview, focus on how you can translate technical jargon into everyday language, showcasing your excellent communication skills.
✨Prepare for Scenario Questions
Expect scenario-based questions where you might need to troubleshoot a hypothetical issue. Think through common problems users face with Business Central and how you would approach resolving them. This will highlight your proactive attitude and technical confidence.
