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- Tasks: Provide 1st line IT support and specialist assistance for Microsoft Dynamics Business Central.
- Company: Join a rapidly expanding tech company with a collaborative culture.
- Benefits: Up to £40,000 salary, hybrid work, and opportunities for professional growth.
- Why this job: Be the go-to tech guru and make a real difference in users' experiences.
- Qualifications: Experience with Microsoft Dynamics BC and strong troubleshooting skills required.
- Other info: Dynamic environment with excellent career advancement opportunities.
The predicted salary is between 24000 - 40000 £ per year.
We are looking for a proactive, technically confident Systems Administrator with proven experience supporting Microsoft Dynamics Business Central (BC) to join our highly successful, and rapidly expanding client’s team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities.
You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential.
The Role- Provide 1st line IT support across hardware, software, networks, and cloud services.
- Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents.
- Troubleshoot business application issues, integrations, and user errors within BC and connected systems.
- Manage new starter onboarding: account creation, hardware configuration, and access setup.
- Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications.
- Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP).
- Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements.
- Escalate complex technical issues to internal teams or external vendors when needed.
- Maintain accurate technical documentation, knowledge base articles, and support procedures.
- Act as a key liaison for IT suppliers, software providers, and support partners.
- Deliver ad-hoc user training, best-practice guidance, and system walkthroughs.
- Ensure compliance with IT policies, security standards, and internal processes at all times.
- Demonstrated experience supporting Microsoft Dynamics Business Central in a user-facing role.
- Strong technical troubleshooting ability with excellent problem-solving skills.
- Confident working independently and managing workloads under pressure.
- Highly organised with strong prioritisation and multitasking capability.
- Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users.
- Strong attention to detail and a commitment to delivering high-quality service.
- Curious, analytical mindset with a desire to continually develop technical knowledge.
Business Central / Microsoft Dynamics Systems Administrator employer: Get Recruited (UK) Ltd
Contact Detail:
Get Recruited (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Central / Microsoft Dynamics Systems Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common questions related to Microsoft Dynamics Business Central. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal project that highlights your experience with Business Central. This can be a great conversation starter during interviews and demonstrates your hands-on knowledge.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Business Central / Microsoft Dynamics Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Dynamics Business Central. We want to see how your skills match the job description, so don’t be shy about showcasing your technical troubleshooting abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm and a clear understanding of the responsibilities, so let your personality come through.
Showcase Your Communication Skills: Since this role involves translating technical jargon for non-technical users, make sure your application reflects your excellent communication skills. We appreciate clarity and conciseness, so keep it straightforward!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Get Recruited (UK) Ltd
✨Know Your Dynamics
Make sure you brush up on your knowledge of Microsoft Dynamics Business Central. Be ready to discuss specific features, functionalities, and any troubleshooting you've done in the past. This will show that you're not just familiar with the software but can also provide valuable insights.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in previous roles. Think about times when you resolved user errors or improved system operations. Being able to articulate your thought process will demonstrate your analytical mindset and problem-solving abilities.
✨Communicate Clearly
Since you'll be dealing with users who may not be tech-savvy, practice explaining complex concepts in simple terms. During the interview, focus on your communication skills and how you can bridge the gap between technical jargon and user-friendly language.
✨Be Ready for Scenario Questions
Expect scenario-based questions where you might need to troubleshoot a hypothetical issue. Prepare by thinking through common problems users face with Business Central and how you would approach resolving them. This will highlight your practical experience and readiness for the role.