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For Companies At a Glance
- Tasks: Manage client relationships and drive revenue growth through upselling and cross-selling.
- Company: Join a growing tech business with a focus on Software & ERP solutions.
- Benefits: Competitive salary up to £30K, bonus potential, and hybrid working options.
- Why this job: Be the key contact for clients and make a real impact on their success.
- Qualifications: Experience in account management and strong communication skills required.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
The predicted salary is between 24000 - 36000 £ per year.
We are working with a growing technology business that provides Software & ERP solutions and is now seeking a proactive, commercially minded Account Manager to join their team. This is a key role responsible for ensuring clients receive exceptional service, while also identifying opportunities to add further value.
Are you an experienced Account Manager looking to take ownership of a portfolio of established clients? Do you thrive in a customer-focused role where you can build strong relationships, drive revenue growth, and collaborate with multiple internal teams? If so, this opportunity could be perfect for you.
The Role:
As an Account Manager, you will act as the primary point of contact for your assigned customers, ensuring their needs are met and that they gain maximum value from the services provided. You will nurture long-term relationships, understand client goals, and work closely with internal teams including sales, support, operations, and product development to deliver a seamless service experience.
A core part of this role involves identifying upsell and cross-sell opportunities within existing accounts, preparing proposals, and securing additional business to meet annual revenue targets. This position suits someone highly organised, confident in communication, commercially aware, and passionate about delivering best-in-class customer service.
Key Responsibilities:
- Client Relationship Management
- Act as the main point of contact for a designated portfolio of clients
- Build and maintain strong, long-term relationships
- Respond promptly and professionally to client queries and concerns
- Sales & Revenue Growth
- Identify opportunities for upselling and cross-selling
- Work towards annual sales and revenue targets
- Prepare and present tailored proposals, handling negotiations to secure agreements
- Service Delivery Coordination
- Ensure smooth delivery of services by collaborating with internal operations, support, and product teams
- Monitor service levels and address issues proactively
- Keep clients updated on service enhancements and product developments
- Internal Collaboration
- Work closely with cross-functional teams to align on service delivery
- Share client feedback to support continuous improvement
- Act as a liaison between clients and internal departments to ensure seamless communication
- Track KPIs relating to account performance, customer satisfaction, and service delivery
Skills & Experience Required:
- Experience in an Account Manager, Client Success, Customer Success, Client Account Manager, Customer Account Manager, Key Account Manager or similar role
- Strong verbal and written communication skills
- Proven ability in sales, upselling, or revenue-focused account management
- Excellent relationship-building skills
- Confident problem solver with a customer-first approach
- Highly organised, able to manage multiple priorities
- Comfortable working cross-functionally with varied internal teams
Account Manager employer: Get-Recruited (UK) Ltd
Contact Detail:
Get-Recruited (UK) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially if they relate to account management. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of an Account Manager. Highlight your relationship-building skills and any successful upselling experiences you've had.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in client relationship management and any sales achievements. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for customer service and your ability to drive revenue growth. Let us know why you're the perfect fit for this role at StudySmarter.
Showcase Your Communication Skills: As an Account Manager, communication is key. Make sure your application is clear, concise, and free of errors. We love candidates who can express themselves well, so let your personality come through!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Get-Recruited (UK) Ltd
✨Know Your Clients
Before the interview, research the company’s existing clients and their industries. Understanding their needs and challenges will help you demonstrate how you can add value as an Account Manager.
✨Showcase Your Communication Skills
Prepare to discuss examples of how you've effectively communicated with clients in the past. Highlight your ability to build relationships and resolve issues, as these are key skills for the role.
✨Demonstrate Your Sales Acumen
Be ready to talk about your experience with upselling and cross-selling. Share specific instances where you successfully identified opportunities and how you approached those conversations.
✨Collaborate and Connect
Since this role involves working with various internal teams, think of examples where you’ve collaborated cross-functionally. Emphasise your ability to liaise between departments to ensure client satisfaction.
