At a Glance
- Tasks: Manage sales orders from customer enquiry to delivery while ensuring excellent service.
- Company: Established and successful business in Manchester with a dynamic team.
- Benefits: Competitive salary up to £30,000 and opportunities for career growth.
- Other info: Opportunity to work in a supportive team and build lasting customer relationships.
- Why this job: Join a fast-paced environment and develop your skills in sales and customer service.
- Qualifications: Experience in sales or customer service is a plus; strong communication skills are essential.
The predicted salary is between 40500 - 49500 £ per year.
We are recruiting for an established and successful business looking to add a Sales Order Processor to their team. This is a varied position where you will take responsibility for the sales order process from initial customer enquiry through to delivery. You will process and manage orders while liaising closely with internal teams, including merchandising, warehouse, distribution and quality control, to ensure delivery targets are achieved and customers receive an excellent level of service. The role requires someone who is highly organised, comfortable taking responsibility for their workload and able to use their own initiative. You will need to confidently prioritise multiple tasks while working effectively within a busy sales environment.
Key Responsibilities:
- Handling incoming customer calls and enquiries
- Processing and managing customer sales orders
- Liaising with internal departments to coordinate orders and deliveries
- Building relationships with existing account customers
- Promoting products over the telephone to help generate and increase business
- Providing a high standard of customer service throughout the order process
- Completing general administration and office duties to support the smooth running of the sales department
The Person:
- Previous sales, sales administration or customer service experience would be beneficial, particularly if you are confident communicating with customers over the telephone
- You will ideally be organised, proactive and comfortable working in a fast-paced environment where priorities can change throughout the day
- Experience using Sage would be advantageous but is not essential
- Excellent verbal and written communication skills
- A confident and professional telephone manner
Order Processor in Manchester employer: Get Recruited (UK) Ltd Careers
Join a dynamic and innovative independent broker in Melton Mowbray, where your commercial insurance expertise will be valued and rewarded. With uncapped commission, unlimited holidays, and a supportive work culture that fosters personal growth, you'll have the opportunity to make a significant impact while enjoying a flexible working environment. This is not just a job; it's a chance to build a fulfilling career in a fast-growing company that truly believes in its people.
Contact Details:
Get Recruited (UK) Ltd Careers Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Order Processor in Manchester
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Get Recruited (UK) Ltd Careers. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Get Recruited (UK) Ltd Careers before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Order Processor in Manchester
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Get Recruited (UK) Ltd Careers:Your cover letter is your chance to shine! Tell us why you want to work at Get Recruited (UK) Ltd Careers specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Get Recruited (UK) Ltd Careers!
How to prepare for a job interview at Get Recruited (UK) Ltd Careers
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
